Add photo to Scheduled Message.

Kate721
Level 2
North Avoca, Australia

Add photo to Scheduled Message.

Would really love it if Airbnb gave us the option to add a photo to a scheduled message. 

 

I currently use Hospitable as I can add photos.  Would change over to Airbnb for messaging, if we had this option. 

57 Replies 57
Helen3
Top Contributor
Bristol, United Kingdom

Add photos to the shortcodes content . @Jerry38 @Kathleen1024 

Helen, photos are not allowed on scheduled messages and that’s what we are asking for. 

Einir4
Level 2
Vestmannaeyjabær, Iceland

How has this still not been implemented? This is such a basic functionality I think many hosts would use.

Bálint10
Level 1
Budapest, Hungary

Years later it's still a basic yet unavailable feature. For some of our guests the entry to our building is not that clear and we cannot explain it any more clearly without attaching at least a photo. Why is it still not possible? 

Don't let this limitations of automated messaging hold you back. Check out PlacePilot.io.  It was created specifically for this, to be able to add photos and descriptions of a destination and then to share them securely in an automated message through a private link. Give it a shot

Rafael1421
Level 3
Piedmont, CA

One option for this is to use saved messages with bitly url shortened links to pictures on google photos. It isn't pretty but it does the trick and since doing this I've gotten 5 stars on checkins. I've also color coded the doors, used distinct potted plants and added a letter to each unit so that they have color, flowers and letters to distinguish each unit by. Its eliminated confusion all around. 

 

The embedded image feature would be a much better experience for folks but until then. This is what we've got. 

Kelsie24
Level 1
Crosslake, MN

I still don't see a way to add a photo to a scheduled message as of July 2024.

@Kelsie24 @Michael9163  My suggestion above is the only way to do it. It isn't as nice as a rich text formatted message but its an effective workaround. 

Still unavailable within the Airbnb standard app in 08/2024. This is really a basic functionality, which is available for example within the booking com app. 

Rose422
Level 10
Fort Lauderdale, FL

Hi there Kate, 

Would be great to make feedback or suggestions here so airbnb staff look into it, https://www.airbnb.com/help/feedback

Rose. 

Lucy973
Level 2
Sun Valley, Australia

Done. Thank you.

 

Jacqui348
Level 2
New Zealand

*Only potentially helpful for check-in messages*

 

I use the check-in instructions with pictures attached in the arrival guide for the listing. You can have multiple check-in instructions, each with a photo attached, and put them in order to suit.

 

I use scheduled messages to release the key lock box code two hours before check-in.

Patrice513
Level 2
Pennsylvania, United States

Please fix this, what seems like a basic feature, that would solve so many customer service issues.  We are trying to provide clear an concise information and not having images available in scheduled messages makes this extremely challenging.

 

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