Cannot change my email address

Selin228
Level 1
Ankara, Turkey

Cannot change my email address

Hi all,

 

I had signed up to Airbnb via my Facebook account years ago. Somehow the email address remains as the old email address I used to have for facebook. I want to change it now however it keeps asking me my password! I do not have any password as I signed up with my facebook account... Then I want to reset my so-called existing password, but it only offers to send the reset email to the associated email in my account! How can I go out of this limbo? I do not understand why it is so hard to change my email... 

1 Reply 1
Emiel1
Level 10
Leeuwarden, The Netherlands

@Selin228 

Login with facebook (not recommended anyway as due to privacy reasons !) is something different then login with email/password combination. In your account you will find the connected Social Media, i think you need to disconnect Facebook. When logging in with email, the email address in your account must be the same.

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