Disappointed with the refund policy despite flood situation

Disappointed with the refund policy despite flood situation

I just cancelled reservation for Oct 27-31 because there is obviously nowhere to go, nothing to do or see due to catastrophic floods. I know NC is hurricane prone but not the mountains. I am truly disappointed with the refund policy you and Airbnb have. Hope you feel good about yourself.

 

[Title updated by Community Manager for relevancy]

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