How many essentials do you provide and does it vary based on number of nights?

Shannon1151
Level 2
Raleigh, NC

How many essentials do you provide and does it vary based on number of nights?

In our 3 BD 1 BA home we typically provide 2 dishwasher pods, 2 washing machine pods, 2 paper towels and 2 rolls of TP per bathroom. I recently had a guest staying for 7 nights ask us to bring more TP and dishwasher pods. We did but I've stayed at many Airbnb's and I've never asked the host to do this even for longer stays. I should also mention this is a small bungalo in a urban neighborhood so most guests don't do alot of cooking or cleaning. Is there a  standard quantity? 2 rolls per two nights?

5 Replies 5
Mike-And-Jane0
Top Contributor
England, United Kingdom

@Shannon1151 we always left enough dishwasher pods, washing liquid, toilet paper etc for the guest's whole stay.

Reasons:

I get really annoyed when travelling if I have to buy a whole packet of dishwasher tablets when I only need a couple. 

Dishwasher tablets are cheap (when bought in bulk)

Any supplies that ensure the dishes are properly washed are well worth leaving. Same goes for bin bags etc.

Anything less feels cheap even when guests are only paying £50 per night.

Alex
Community Manager
Community Manager

Hi @Shannon1151! 👋

 

Hope your week is going well! I'm happy to see that you offer so many essentials to guests. I'm sure they feel like they are at home!

 

If it's with them, I'm going to tag a few other members to see what do they think about this situation: @Kate2192@Kenchy0 and @Anton7298. 🙂

 

Hope this helps and have a lovely that.
Alex 

Joelle43
Top Contributor
Cannes, France

Hello @Shannon1151 

 

The cost of NOT providing enough TP or basic amenities will cost you so much more in 3* and 4* reviews than the cost of providing more than what you're currently offering.

 

 Definitely agree with @Mike-And-Jane0 post and I find it annoying to have to buy big bags of dishwasher tabs etc for a few nights.  You want your guests to feel that you have thought of their needs before they even have to ask.  Guests expect more rather than less these days😉

 

It's amazing how many guests moan about not having enough TP in reviews and equally amazing how many they need but when you break it down to how much a pack costs, it's nothing compared to what we are charging per night.  You might need to increase your price by a few $$ to incorporate the extra cost but in my mind it's worth it.

 

For stays longer than 5/6 days, you can mention that they might run out of a few things and the distance to the nearest supermarket😉  I just leave a bag of dishwasher and washing machine tablets 1/4 full and lots of other basic amenities that I wouldn't like to buy as a guest just passing by.

Lorna170
Level 10
Swannanoa, NC

@Shannon1151   I have in my House Rules and Welcome packet that there are starter supplies of consumables (TP, Paper towels, etc.)  However, over the course of 20+ years, I have learned that having more than just starter supplies but not the amount I would have in my own home is the best solution to happy guests and no midnight calls for TP.

 

Solution 1 - Supplies based on length of stay.  When you have a guest who is staying for a week, provide enough supplies for a week, i.e., 8 pods for the dishwasher, 8 pods for the washing machine, 2 rolls of paper towels and 4 rolls of TP per bathroom (I assume that you are providing TP with lots of sheets per roll).

 

Solution 2 - Alternative to you or housekeeping having to add or subtract supplies based on length of stay:

 

Dishwasher and Laundry tabs - Went to the dollar store and found smallish containers that would hold 10-15 tabs.  Easy for housekeeping to replenish. Result - happy guests who can use the dishwasher every day for 4 plates or the washer for all the extra laundry they brought with them.

 

Hidden Paper Goods - The cabinet on top of the refrigerator that is hard to reach (or another out of the way location that even a nosy guest would have to be directed to) contains 2 rolls of paper towels and 6 extra rolls of TP - not individually wrapped.  Has come in handy once or twice when the guest has run through the 1 on spindle 3 in the vanity TP supplies over a two night stay.  Easy for housekeeping to check and does not often disappear when the guest packs up and leaves.  

I always make sure to provide the essential supplies before each stay. Toilet paper, paper towels, dish soap, laundry detergent, and hand soap are all standard in my listings.

In addition, I like to leave a few extra items that guests might not expect but could find useful. For example, I always keep some feminine hygiene products in the cabinet, just in case.

For longer stays, restocking supplies is usually the guest's responsibility. If a guest needs something extra and I have it available, I’m happy to provide it, but in most cases, the initial supply is enough.

Do you offer any additional items for your guests?