Guest checked in with extra guest. Over the limit for max al...
Guest checked in with extra guest. Over the limit for max allowed. We permitted them to stay. Can we charge for the additio...
I have "Waterfront" and "Beachfront" selected on my listing details/amenities... but when I search AirBnb stays with either of these filters, my listing does not show up. When I remove the filters, my listing appears. Why doesn't my listing appear with the filter selected? Or is there a customer support number or email I can ask?
Does anyone else who includes 'Beachfront' or 'Waterfront' in their listing show up?
Hi; yes, other listings with Waterfront in their amenities show up when Waterfront is selected in the search filter.
Hi @Nathalie1496 you can try contacting Airbnb from here, or report the issue by filling in this form.
Hope this helps
I just noticed my listing is having the same problem. I have Waterfront amenity selected, however if I search with Waterfront selected as a search filter, other properties show but mine does not. I opened a case and they are not helpful. Now that I see this post, I'm not confident there will be a fix anytime soon.
Hello @Diane1151 we have also had this issue for over a year. No help from support. Dodging answers.
https://community.withairbnb.com/t5/Hosting/Waterfront-Amenity-keeps-turning-off/m-p/1665294