HI there!
I was directed here by other superhost. About an hour ago I called in for assistance. I am considering selling my property which currently has 36 upcoming reservations. I am typically booked about 90 percent any given month. The person that was assisting me said that I could not transfer reservations to the new owners. I also mentioned that they want to keep me on as a Co-Host.
The weirdest thing happened... in the middle of me exploring what she was saying... a message pops up that my account is suspended. I immediately asked her what was going on. I said message just came up that I am suspended. Now mind you, she said she has no clue why and that she would have to get someone to call me to tell me why.
Someone help me.. I have back to back bookings and cannot simply disappear off the platform with no way to reach out to the guest.
Thank you,
Peaches