Unable to set preparation time?

Rendt0
Level 1
Auckland, New Zealand

Unable to set preparation time?

I have tried this both in Chrome and Edge, but in neither can I open a dropdown to change to the preparation time. I have not other problems with functionality on the website? Could it be disabled? Help ...

7 Replies 7
Emiel1
Level 10
Leeuwarden, The Netherlands

@Rendt0 

I do not have a issue with this option, the drop down menu appears, although sometimes you have to click twice or click in the "text" box (here: on the word "none")

Emiel1_0-1607468638183.png

 

Phil3064
Level 1
Altrincham, United Kingdom

Got same issues today. Workaround is: go to Availability screen then use Tab (shift-Tab to go backwards) to move to the Preparation time field. Once on the field use the up and down arrows to select required setting.

 

Airbnb should spend more time fixing issues with their site than sending out fluffy PR emails!

Phil3064
Level 1
Altrincham, United Kingdom

PS. Alternatively - just click on the field then use the up and down arrows.

Keiron1
Level 2
Lower Belford, Australia

@Phil3064 Just had same issue and - Yep that worked for me. Thanks

Thank you! I was losing my mind! 

@Rendt0 @Phil3064 @Keiron1 

We've also had the same issue, so thanks for the advice 🙂

Jan9600
Level 2
Massachusetts, United States

No matter what I do, I can't change the PREPARATION TIME to 1 day before and after. . . It says "NONE" and won't change. I keep clicking the drop down arrow, I keep clicking the word, but I can't get the option to have prep time. Because of the precautions I want to offer during the pandemic, I really want to change this! Please help if you can!! Thank you in advance! (I hope I get a notification when I've gotten an answer here and get to see it!!)