airbnb made a wrong debit on my bank account

[Rose26]

I have made a reservation in Ubud, Bali, and i have asked for a special price. The owner of the house made me a special proposal at 734 euros instead of 835 euros . i have accepted the proposal but i just saw on my email that airbnb has debited my bank account of 835 euros

of course impossible to find on the website a phone number or even an email address where to send any request

can anyone help?

thanks

[Nathalie-Et-Gilles0]

bonsoir @Rose26

L'hote vous a fait une offre spéciale a 835 euro auxquels s'ajoutent la commission voyageur.
Les frais Airbnb sont clairement indiqués avant que vous validiez le paiement.

Un peu  de lecture de rattrapage :

https://www.airbnb.fr/help/article/104/what-are-guest-service-fees

Quand a "of course impossible to find on the website a phone number or even an email address where to send any request"

Vous n'avez pas dû, of course , utiliser la barre de recherche. Non, non, ce n'est pas une décoration.

bon dimanche