@Airbnb This post, by no means reflects the assistance that I received from my case managers Alicia & Malia. I greatly appreciate all of the assistance that was provided as I looked to rebook my vacation. Over the years, I have had great experiences using... read more

Ho aperto da pochi giorni ed hanno prenotato prima che impostassi un metodo di pagamento. Ora, dopo aver inserito i dati bancari mi dice di aspettare una settimana per la conferma, ma i primi clienti entrano fra 3 giorni. Insomma la domanda è, AIRBNB trat... read more

I spent 51 minutes on the phone yesterday and spoke to 2 Airbnb customer service reps in an effort to remedy some ongoing issue that we have with Airbnb's initial reservation request invoice. And once again, I had to apologize to the customer service reps... read more

Good morning I am new to airbnb and it looks like I may lose my first booking as the client is being asked to pay for the reservation in one hit i.e., no deposit followed by balance. Is this standard?