It is always exciting to hear about 'improvements'. As an Airbnb share-holder and a host of more than twelve years, I am vested in my business and therefore Airbnb's business. Having said that, I am really disheartened by hard realities; Airbnb does not really seem to be much vested in hosts, from my vantage point.
I am not clear where these 'improvements' are being vetted. They seem incredibly tone-deaf to the hosting reality. In about two months, five guest stays, have led three resolution claims, one required police intervention. Of the three claims, one hundred percent of them had Host Required Deposits. And of the one hundred percent, Airbnb has funneled by resolution requests to overseas call centers, that do not seem able to even, remedially, read and understand the Airbnb TOS and/or Host House Rules and/or mitigate the Host Required Desposits.
Airbnb bullies hosts throughout the entirety of the 'Resolution Process'. To be frank, from what I am reading in Airbnb Community threads and posts, no-one really cares about a 'one day button'. What I am hearing, is the insane amount of disrespect shoveled onto hosts as their investments are vandalized, destroyed and worse.
Hosts are having their homes and personal belongings, often, destroyed. Hosts are then shipped to overseas call centers to be senselessly haggled and blatantly gaslit and bullied. The Airbnb 'resolution team' should be populated with professionals educated in contractual law and/or claims practices. Not self-appointed attorneys with less than no professionalism and education. This is the area, in my opinion, Airbnb needs the most work.