We believe that the biggest travel rebound in a century is coming, and we want to help you get ready for it! We’ve introduced more than 100 changes to the app, website, and Community Support to help you take advantage of this unique opportunity—and manage your day-to-day tasks more easily.
Here are some of the most important changes:
You can read more details about what’s new here.
Have you already noticed changes in your tools? Which improvements are you most looking forward to?
Posted on Monday 24th May 2021
As a host I would like to see...
1. Better reporting features, it is tedious and time consuming to have to total everything yourself especially since everything is already there just needs the functionality on Airbnb end. Also weekly reports, better year end reports, cleaning reports.
2. Add a way to pay cleaners directly. Not just percentage payments.
3. A way to override the block before and after dates just for a specific day or selected dates, so you don't have to turn it off entirely to allow a booking and risk a booking sneaking in while you're trying to accommodate a specific guest.
4. Better support for hosts, everywhere I read hosts complain how awful, disrespectful and the lack of help Airbnb support provides to host.
5. I'm sure I'll think of more...
Yes please! End of month financial reports are super time consuming at the moment. It would make so much difference to be able to run a report which details Guest name, country of origin, amount of nights stayed, date range, rental price per night & per stay, airbnb fee and cleaning fee. This would be an absolute game changer 🙂
I love the idea for adding theme travel feature , we do have camping and cabin house with fantastic view at the north of Thailand . Will love to add as new listing place. Looking forward to host airbnb guest with new experience.
Please, please, please add the ability for hosts to easily add extra charges, ie: pet fee, sauna usage, etc.! Having to go through the Resolution Center is a pain for hosts and guests alike and this would be SUCH AN EASY thing to do!
@Jennifer2682 You don’t need to go through the resolution center to add additional or special services. You just go to the “payout page” where all the fees are listed for the host and guest. Scroll down to where it notes: “ Send or Request Money.” You simply note what the extra charge is and make the request to the guest. It’s easy. Hope that helps! I use it for quests who want to have a champagne breakfast!
Aptos Forest Retreat
Thanks Delia! Champagne brunch sounds amazing, count me in! 🙂 Yes, that’s true, I had forgotten about that. I haven’t used it much, but sometimes my guests have had trouble finding the request. It would just be SO much easier to have some simple customizable checkboxes that guests can use as they are making their reservation. Hosts have been asking Airbnb for years and despite the many, many superfluous “upgrades”, for whatever reason, Airbnb just hasn’t given us this one yet. Thought I’d throw it out there to them once again...
Thanks for the help, though! Cheers!
vrbo and other platforms simply allows the guest to select the extra charge so the host does not have to follow up with a request. Some guests don't follow thru and I have had to nudge them 2-3 times to "send the money". Sometimes I give up. It feels like Airbnb's attempt to discourage hosts from charging for extra services.
Chesky said explicitly that they were going to be looking into ways to encourage hosts to reduce their fees. I think it would make more sense and set the right tone if he started with the company's fees.
I prefer to communicate with my guests personally, welcome them individually, provide the basic info before they arrive. Will Airbnb insist on hosts using the automated arrival guide? My guests appreciate hearing from us personally, it's part of who we are and what we love to do.
I applaud Airbnb's proactive approach to hosting and guest improvements. I would like to see Airbnb address more basic deficits, like the absence of anything addressing pets. There is no way for guests to indicate their desire to bring a pet or for hosts to collect a pet fee. Other listing sites, such as Vrbo, include these features.