I’ve called Airbnb a few times this week to try to navigate “categories”. Each time, I am told that category placement is not guaranteed but to update my photos, captions, descriptions, get great relevant reviews, etc to increase my likelihood of appearing.
To get some inspiration, I browsed the category results. Some (about half) have incredible photos. About half do not. Most of the listing results have no captions and lacking descriptions and many have zero reviews.
So how am I to know what to do to get myself into the appropriate category (I believe there are two we should be included under). This doesn’t make sense to me and it seems there’s actually another reason these properties were chosen (because they don’t meet the criteria of photos, descriptions, relevant reviews, sometimes even the wrong geography entirely —like beach house not next to beach— to place in category).
These “categories” that don’t actually categorize all results have been pretty problematic for me and for my business.
Can anyone help me square the advice I’m getting from Airbnb with what the results/ outcomes are really showing??!!