I wanted to update you all on some news from Airbnb's CEO:
Brian Chesky has just begun a two-week trip to meet with members of the Airbnb community in six cities around the world. On the first day, Brian met with a group of hosts in Airbnb’s San Francisco headquarters. In his remarks, Brian:
Here is the video of Brian's talk from the Community Event:
These announcements are all about listening more, and all the great feedback you provide helps to inform more community-driven actions and decisions. We really appreciate receiving this, and look forward to continuing to work with you more and more!
Please feel free to share any thoughts you may have, here in this thread.
Looking to contact the Support Team, for details...take a look at the Community Help Guides.
03-08-2017 06:55 AM - edited 03-08-2017 07:02 AM
I am far from the gold plated halls of Airbnb in San Fransisco, but I would love Brian to come here for a night and let me host him as a total unknown, just as I do every other guest.....I am sure he would take away from here a different perspective to that which he has at the moment.
I am the backbone of his business, and I would like him see just how far that backbone goes to keep him upright!
@Lizzie....I just watched that video and my reaction is......Boing!
03-08-2017 07:42 AM
well... it is good to know that Airbnb has no intention to replace hosts with robots, at least not yet :D
It is a pity that Brian was hosting all together just 6 guests in his life (as he said) and times were different then. Maybe all three founders could run again one Abb listing beside their primary job as Head/ceo for a while. Just for academic reasons... Something like "Boss undercover".
For example I would love to see how their security-deposit/host-insurance policy would quickly change after a guest trash their place (or just womit on a sofa) ... and some first hand experiece with toddlers and small children would be educative too :)
03-08-2017 08:53 AM
03-08-2017 08:51 AM
I am wondering how BREXIT came into it and I have a feeling he does not understand the issues involved.
Probably best not to go there.
03-08-2017 09:50 AM
That made me laugh too @David - not sure why he believes us Brits have left 'Europe' and are putting walls up ! We only left the European Union! And House of Lords voted in favour of a right to stay for all EU member state citizens to remain in the UK.
03-08-2017 12:39 PM
Your brexit remark made me watch the whole video. He used the vote as exemple for a feeling of insecurity, like the Trump vote. Both improbable in the world before the crash of 2008. But in a world with secure decent jobs, tgere would be far less hosts too ;-)
I like @David´s idea and would gladly have Bruan as a vice-host during my next holidays - but tall as he is, he could not live in my place ;-)
more host clubs should be a good idea, for the company to get ideas and for the hosts to be heard. The development in only 9 years is amazing, but it diluted the engagement and the community spirit. I believe he is optimistic when he says thatpeople think of "community " before they associate airbnb with "business". I think that changed over the last 3 years. It's an important argument to sell nights and also to sell political ideas, so airbnb needs to keep the community idea alive.
I'd be interested in participating in such a host club, to see in what measure it can be a two way street of ideas, not a one way propaganda tool.
I'd like to see a separation too between professional hosts and private homes, but I don't think professional gosts would be less engaged in shaping policy. Maybe ever more engaged.
03-08-2017 12:45 PM
Sorry for the horrible spelling. Advice from this host to airbnb: get the community center to work on phones, finally, after a year and a half. Impossible to edit more than three lines.
03-08-2017 12:47 PM
Well there is GREXIT, FREXIT, NEXIT and a whole list of other issues if he really wants to go there. My Grandparents went through 2 world wars so sometime I think we need a bit of perspective.
I have never understood the 'Community' aspect. AirBnB is a booking system.
03-08-2017 12:51 PM