Inclusive hosting to me means welcoming people from different walks of life. However, I use instant booking and it has its limits as, I don’t have control of who makes the booking. Hence, I have to be open minded to the guest who have booked.
Guest details is often limited as it only provides a picture if it is a true picture and not of an animal or a capitol letter. The details often don’t provide an address of where the guest lives, town or state or country. Hence, one cannot be judgmental by the lack of information unless it is their name or the photo of the persons shape of their face or colour of their skin.
For me, my experience of my past life as a nurse over many years, I have had to be non-judgmental of people, accept who they are, where they are from, or their physical abilities, their capabilities, language, and their communication skills or their religious beliefs. I think this has prepared me for being an open-minded Airbnb host.
Our Airbnb cottage doesn’t have all the accessible facilities that could be promoted but I believe you should provide your best of what you have in your written or verbal communications. I have found that guests or members of their family who have a special need, will message you prior to the booking, checking that your premises is suitable with this or that. Or is it okay if they bring an item for their needs and often, they will tell you the medical condition or disability their guest has. This is where communication is important, and you can assure them that your cottage is suitable or if not politely suggest that maybe they should look at another property in your local area.
What I try to bring to my style of Airbnb hosting is to welcome guests, understand their needs prior to arrival, be transparent with the cottages environment and communicate what it has and that it may or not be suitable for them.