You're very welcome, @Monika-And-Domingo0. And thank you for having the courage to post your story publicly - that's not an easy thing to do and sadly, most hosts are too scared and reluctant to do so, for fear of reprisals. But telling these very real, very raw, very painful stories and raising awareness of the hardship, misery and suffering that Airbnb is directly inflicting daily on incalculable numbers of hosts the whole world over, is the only way to ultimately force them to assume responsibility and accountability for the deplorable wrongs and injustices to which the company is routinely subjecting its host community (and service providers).
I realise that this is of little comfort to you right now, but unfortunately, you're far from alone in your traumatic experience, and there are countless other hosts battling to get their money out of Airbnb at this very moment in time too, and being treated every bit as abysmally as you are. The company's behaviour is contemptible and intolerable, and it has to stop - one way or the other. Hosts need to stand up, and stand together, or these systematic abuses will never end.
Hopefully, Airbnb will see sense and release your money in the next couple of days but if not, I have many contacts in the media, regulatory, legal and political worlds, and I'll ensure that your story is heard far and wide, until you receive the payments that are rightfully yours. You have my word on that.
Stay strong, and warmest regards to you both and to your little ones.
Penelope