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Updated Jun 19, 2022

 

Just to share a quick update that we have created the promised Resource Center guidelines for listing descriptions has been published and you can read it here.

 

Hi Hosting Community, 

 

A month ago, we introduced the Airbnb 2022 Summer Release with a new way to search designed around Airbnb Categories

 

Since then, we’ve gathered feedback from thousands of Hosts through our Community Center, Host Clubs, emails, and in workshops with the Host Advisory Board and Host leaders. Thank you for your valuable comments and suggestions. 

 

Today, we want to share an update on some of the important feedback you’ve shared.  More updates will follow. 

 

You can read about them here.

 

Please continue to share your ideas and feedback as it directly assists in how we evolve our platform. 

 

Your continued support, feedback and constructive thoughts on this and many of our release features is incredibly valuable and I encourage you to continue sharing here.

 

Thanks,

Stephanie

173 Replies

Re: Host questions answered: Airbnb’s Summer Release

Level 2

Thanks so much... SURFING hahaha  I live by a harbour full of boats!  Would you know how can I get this changed?

 

Re: Host questions answered: Airbnb’s Summer Release

in
Portugal
Level 10

@Stephanie Where can I copy a link of your update to send to all the groups?

Re: Host questions answered: Airbnb’s Summer Release

Online Community Manager in
London, United Kingdom
Online Community Manager

Hi @Mark-and-Gabriela0 ,

 

You can post this link for the FAQs:

 

https://community.withairbnb.com/t5/Airbnb-Updates/Host-questions-answered-Airbnb-s-Summer-Release/t...

 

And you can post this link for the return of Hosts listing titles:

 

https://community.withairbnb.com/t5/Airbnb-Updates/Your-listing-titles-are-returning-to-search-resul...

 

Thanks,

Stephanie


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Re: Host questions answered: Airbnb’s Summer Release

in
Oldenburg, IN
Level 3

Please, please, airbnb!  Remove the default week on the calendar, which is always the last week of the booking window!!  Guests just want to check availability, and a default week 6 months out confuses them.  Is it not available til November?  Do I have to rent it for a week? 

 

I like to have a 6-month booking window, so a week in November shows up on the  search page for our area, and on the listing page, while other listings in my area that have a 3 month window show a week in September.  I tried changing the window to three months, and sure enough, the default week also changed.  BUT my calendar is linked Vrbo, and consequently blocked the dates there too, even though I didn't change the Vrbo booking window.  Grr.

Re: Host questions answered: Airbnb’s Summer Release

in
Murphysboro, IL
Level 10

100% agree! Mine is defaulting to off off peak for our mountain location. Almost no one plans in advance to travel to a non-ski town in the mountains  in January/February.

Re: Host questions answered: Airbnb’s Summer Release

in
Tulum, Mexico
Level 1

Ever since airbnb did this update our bookings have dropped to ZERO on all 33 listings we manage and our calendar has been emptied out, unfortunately I will soon have to close my business due to this. I used to have nearly 100% occupancy on all listings before the update.  I have been reporting it to them since I noticed the first drop in bookings and they have given me zero solutions. 

Re: Host questions answered: Airbnb’s Summer Release

in
Hobart, Australia
Level 7

If Airbnb is not listening to a host with 33 listings , what hope did I ever have with one listing , when will they start listening ??

 

Re: Host questions answered: Airbnb’s Summer Release

in
Bran, Romania
Level 3

I’ve been running a quite successful STR  business for nearly 10 years, constantly growing. I own 2 spectacular chalets in the most visited touristic area in Romania. I’m not lacking in modesty when I say I have inspired tens of local antrepreneurs to start a business in STR. The story of my business has been featured on the Romanian business press. I’ve dedicated the last 10 years of my life to this. I’ve always had my properties listed on most big STR platforms, plus I have a solid base of return clients, so my calendars have been always pretty full, from one source or another. 
However, AirBnB has always been my favorite. I would have the best prices on this platform. I believed in AirBnB, booked all of my trips through it and signed up many many new hosts. 

My airbnb bookings have gone to 0 ever since the big changes in May. Views have dropped to nearly 0. 
I’ve spent countless hours every day in the past 3 weeks trying to figure out how to adapt and adjust to the changes. No luck. I finally got a booking yesterday, a group from Romania. I suspect they’ve been wise enough and booked here only because it was the best price. 

My listings show up randomly in the search engine. Sometimes they do show up when I search for my region, other times they don’t, even though some of my neighbours do show up! 

Yesterday I tried to look for a 10 days stay in Croatia, I’ve been there every year for the past 8 years. I kinda know the different islands and where I’m heading. The search results were very very few, compared to what I know from experience and other booking platforms. The results were also misleading. I would search accommodation on one island and the search engine sent me on the next one, or even further. 
I’ll book through another platform. 

I don’t deny the fact that the actual slowdown in bookings is not only the result of AirBnB’s changes. I used to be fully booked for the weekends at least 6-8 months in advance. That’s not happening anymore. People are calling more for last minute stays. However, AirBnB’s changes are definitely a huge problem. I’m getting calls from foreign tourists, looking up my rentals on google. I’ve been told they didn’t see my listings on AirBnB. 

Sorry for my super long vent. I just wanted you to know we’re affected here too. 

Ema

Re: Host questions answered: Airbnb’s Summer Release

in
Hobart, Australia
Level 7

Why are Airbnb not listening to host ?

Re: Host questions answered: Airbnb’s Summer Release

in
Stanton-on-the-Wolds, United Kingdom
Level 1

Just adding to this as I'm experiencing the same issues. Bookings and views seem to be down from the update and my categories seem completely wrong. We are a vineyard retreat which is mentioned in the title, description, reviews and photos yet we are not in the vineyard category. This is very frustrating as it is English Wine Week and there are a lot of articles promoting the vineyard category on-line. AirBnB seems to really be letting hosts down with this update.

Re: Host questions answered: Airbnb’s Summer Release

in
Little Faringdon, United Kingdom
Level 1

I have not received any bookings at all for months. What is going on with air b&b??

Re: Host questions answered: Airbnb’s Summer Release

in
Swannanoa, NC
Level 10

@Stephanie   So I am trying to find and rent the Airbnb that is next door to my daughter so we can have a lovely week together. I know the Airbnb name of the house, the street address etc.  can’t find it for the life of me.  Fortunately my daughter knows the owner’s name and has his phone number. But I can’t find the listing since the summer update.  No matter how I search. I know it’s there…. The map doesn’t show it either…. Massive fail. I will have to contact the host directly and have him send me a link or a special offer so I can book with my desired dates.  Nice job Airbnb.  Sarcasm. 

Re: Host questions answered: Airbnb’s Summer Release

in
Hobart, Australia
Level 7

WOW

Re: Host questions answered: Airbnb’s Summer Release

in
London, United Kingdom
Level 10

I have a question (apologies if it's already been answered but it's a long thread). I just did a search again for dates for which I knew a couple of my listings were available and they showed high on the results. I'll obviously have to try this from someone else's device as my views are still dire (getting lower every day) and still no bookings.

 

What I noticed was in the first search (dates in October) one listing showed up but there was no Superhost label on it, yet other listings on that page did have the label. I searched again (for dates in November) and again, no Superhost label, but now one was labelled 'rare find', which doesn't make much sense when the availability is further away.

 

My question is, why is the Superhost label not showing on my listings? I can understand that it can be replaced with 'rare find' as others have mentioned this, but why is it not showing when 'rare find' is also not displayed? I've been a Superhost now for 5.5. years straight so don't my listings deserve that badge?

 

It's really not fair. You can't display it on some listings and not others as that makes it look like none of the others are hosted by Superhosts when many are!

Re: Host questions answered: Airbnb’s Summer Release

in
London, United Kingdom
Level 10

Actually, I just figured this out for myself. The listings coming top of the search are having the tops of the images chopped off, so you can't see either the Superhost or rare find labels. Not a big deal, but something that Airbnb should probably fix as you a guest probably wouldn't notice that and just assume the host was not a Superhost.

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