@Stephanie @Catherine-Powell @Emilie
Hi Guys,
I thought I'd just try to keep some issues visible in case you are able to raise them with product team.
1. I can now see listing title again which is a big improvement. Thank you! However, when I search for my listings using appropriate filters: e.g. location, dates, price I see lots of Private room in Hove tags in bold. This repetition makes the tag uninformative. It would be better to have the host title in bold and listed first since that allows guests to differentiate more quickly.
2. On my mobile app I can see the return of the review count. Fantastic! At the moment though it doesn't show up using the web front end. Is that on its way? I would like a count of nights hosted for that review rating. That would allow guests to differentiate between hosts that have hosted 10 weekend stays (20 nights) and those that have hosted 10 guests who stayed a total of 18 months.
3. I still can't see my superhost status on the search page. I still see "Rare find" on my listings. That makes it look as though I am not a superhost.
4. The split stay icons are larger and more prominent that a non-split stay. This is the wrong way round. Guests on a long stay look carefully at a listing, reading reviews, checking amenities, then communicating with host etc... They don't want to do this twice unless they have to. Split stays should be more in the background as an option when a guest can't find a complete stay. At the moment they dominate the map.
5. When a guest chooses a location and dates the categories disappear - thank you! That was so confusing for guests.
6. This is not related to the most recent release, but can we please have reviews in reverse date order? That is what everyone expects. Sometimes my most recent reviews are pages and pages back behind reviews from 2015. It makes it look as if I haven't been booked recently when I have been fully booked.
7. Again this is not related to the most recent release but currently I have to ask guests to write how long they stay in their review because the review doesn't give that information. It would be great for a review for a stay of 6 months to recognisable as a stay of 6 months. I almost only have long-term guests and I know they like to read reviews for other long-term guests to help them make a decision. There is some kind of long-term tag that has been introduced recent but apparently the guest has to choose it. Of course, they don't always remember or even notice it. Surely it's not a choice, it's just a fact like the date of the stay. Also, the system hasn't been backdated so now stays from the past that were many months long don't show up as long stays. Quite frustrating.
8. Categories - I think the only really relevant category for my listings would be home working as my rooms are set up for long stays for people working or studying. I couldn't find a category for this which seems like an omission. Surely more people are looking for accommodation where they can work remotely that are looking for a grand piano?
I appreciate that you have to funnel all the feedback together to pass it on up but it'd be great if these suggests could be added to the mix.
Many thanks for your help.