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Updated Jun 19, 2022

 

Just to share a quick update that we have created the promised Resource Center guidelines for listing descriptions has been published and you can read it here.

 

Hi Hosting Community, 

 

A month ago, we introduced the Airbnb 2022 Summer Release with a new way to search designed around Airbnb Categories

 

Since then, we’ve gathered feedback from thousands of Hosts through our Community Center, Host Clubs, emails, and in workshops with the Host Advisory Board and Host leaders. Thank you for your valuable comments and suggestions. 

 

Today, we want to share an update on some of the important feedback you’ve shared.  More updates will follow. 

 

You can read about them here.

 

Please continue to share your ideas and feedback as it directly assists in how we evolve our platform. 

 

Your continued support, feedback and constructive thoughts on this and many of our release features is incredibly valuable and I encourage you to continue sharing here.

 

Thanks,

Stephanie

172 Replies

Re: Host questions answered: Airbnb’s Summer Release

in
Placitas, NM
Level 10

@James2743 The national park category seems to be programmed so Airbnb can rent more properties.  It is deceptive marketing; most properties are nowhere near the parks, since the rollout. 

 

For Rocky Mountain National Park in Colorado, properties that are two hours away are being marketed, instead of the gateway towns that are 3 miles from the entrance, under national park banners.  I saw listings in Idaho Springs, CO, which is a 2 hr. drive from the park, listed with a banner for Rocky Mountain National Park.  It is located just west of Denver between a mountain and the interstate.  It's great for hot springs and close to Denver; but I feel for the Host and the unhappy guest who thinks they booked a national park vacation!  This is bad business for everyone involved.

Re: Host questions answered: Airbnb’s Summer Release

in
Charleston, SC
Level 10

The overall strategy of the Summer Release is to promote week long stays. So many places like mine with average trip length of 3 days will be available to fewer guest searchers. 

 

I was already booked way out so during the slower season if weekdays are not booked I’ll need to make them available on another booking site and provide enough available dates for them moving forward. Many popular listings like mine only use one booking site. 

im sure Airbnb will be just fine but question why they would give those markets away to their compatition and force their best listings to use alternative sites. 

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Re: Host questions answered: Airbnb’s Summer Release

Online Community Manager in
London, United Kingdom
Online Community Manager

Hi @Debra300 @Huma0 @Denice0 @John5097 @James2743 @Kathie21 @Louise1097 @Robin4  and everyone else,

 

I just wanted to come back and share the updated version of this article which details some of the changes already applied, as well as a Listing titles guide we have created over on the Resource Center. Thanks again for your patience and feedback here!

 

Thanks,

Stephanie


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Re: Host questions answered: Airbnb’s Summer Release

in
Mount Barker, Australia
Level 10

@Stephanie 

 

Hi Steph, off topic but for some reason I can't send a DM at the moment, can't type in a recipient!

Can you please confirm, James zoom thurs 23rd 8.00 am for me!

Hope all good over there.

 

Cheers.......Rob

Re: Host questions answered: Airbnb’s Summer Release

Online Community Manager in
London, United Kingdom
Online Community Manager

@Robin4 🤩


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Re: Host questions answered: Airbnb’s Summer Release

in
Portugal
Level 10

@Stephanie 

When is a zoom?

Re: Host questions answered: Airbnb’s Summer Release

Online Community Manager in
Galashiels, United Kingdom
Online Community Manager

Hi @Mark-and-Gabriela0!

 

We organise regular CC Socials where all of our Hosts are welcome to come and chat with each other!

Keep an eye out on the CC for more info about the next one.

Jenny


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Re: Host questions answered: Airbnb’s Summer Release

in
Montreal, Canada
Level 10

Hi @Stephanie 

 

I went to my add through the link provided in the article you have share in order to change my title to a max of 32 characters.

 

I was doing some test and the error message on title tells us to chose a title that is less than … 50 caractères.

 

which one is right, the 32 from the latest text or the 50 from the new error message.

 

is the right hand talking with the left one in AirBNB change management 🤪??

 

Please inform the development team

 

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.
Annie

Re: Host questions answered: Airbnb’s Summer Release

in
Charleston, SC
Level 10

@Annie1372 @Stephanie 

The second link says if its longer than 32 characters only the first 32 will be shown on mobile devices.

"Character limits help make sure your title gets fully displayed on desktop and mobile devices. Guests on the go tend to search using mobile phones, which means only 32 characters appear. If your title is longer than 32 characters, put the most important info first.."

At least thats what it says. That's how its always been, and I already did this.

Although any abrupt changes are done without notice so who knows what's gonna happen next! 

Re: Host questions answered: Airbnb’s Summer Release

Online Community Manager in
London, United Kingdom
Online Community Manager

@Annie1372 

 

Thanks for sharing, it's as @John5097 says 32 characters is the suggested title amount as that is what most guests will see when viewing on mobile. But you can go up to 50 should you wish!

 

Thanks


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Re: Host questions answered: Airbnb’s Summer Release

in
Hoboken, NJ
Level 10

@Stephanie 

 

AirBnb's issues with our title lengths is a straw man-- our titles are not what's driving guests away and Hosts to list elsewhere.  Host bookings were fine before the Summer Release; guests on mobile phones booked-- long or short title.  Now they are not. Why? 

 

It is AirBnb's counterintuitive new search with default weeks/weekends and error-ridden IA mapping that is causing guests to leave your platform, and Hosts to lose bookings... NOT our titles. 

 

This "long titles" straw man shows that AirBnb wants to transfer blame about lost revenue onto Hosts, not on any kind of honest assessment of why guests aren't booking since the Summer Release.  

 

My title, caps and all, is just right. My hope is that AirBnb's disastrous changes to how properties are searched and booked (see VRBO) is undone. 

Re: Host questions answered: Airbnb’s Summer Release

Online Community Manager in
London, United Kingdom
Online Community Manager

@Nancy1633 It's more that the title is so long it isn't displayed on smaller resolution devices, so the guest doesn't get to read those extra words on mobile. 

 

Thanks


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Re: Host questions answered: Airbnb’s Summer Release

in
Hobart, Australia
Level 7

WOW WOW WOW Stephanie you have missed the whole point that Nancy1633 has put across to you , she doesn't care about the titles she cares that VRBO has a better search and booking engine than airbnb , she is also right in saying that the changes have caused lost bookings , please get whoever has their head in the sand to change it back 

 

Norm 

Re: Host questions answered: Airbnb’s Summer Release

Level 2

@Stephanie   

I am a new host, 6 bookings, (only 2 stays so far) but I have had NO bookings or inquiries for weeks now. I wonder if this 'update' has affected my listing too? How do I know which category my listing has been placed in please? any help gratefully received.

 

Re: Host questions answered: Airbnb’s Summer Release

in
Leeuwarden, The Netherlands
Level 10

@Barbara2608 

 

Your listing is at the moment only in category "surfing".

 

A general search on "Kent", "flexible", "1 week", "8 guests" shows more then 900 results.

 

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