Our Hosts are the heart and soul of Airbnb. Listening to you is central to our work, and it is your feedback that led us to update our Host protection programs and create AirCover—top-to-bottom protection, free for every Host, only on Airbnb.
You’ve told us in listening sessions, during workshops, on the Community Center, and through the Host Advisory Board that you needed more protection: What if a guest smokes in your space without permission, and you need special cleaning? What if a guest’s dog makes a snack of your sofa, and you need to repair it?
You’ve also told us that the reimbursement process isn’t always straightforward, and it was stressful to get your reimbursement requests submitted before your next guest checked in.
We heard you, and we’re happy to share AirCover. In addition to $1 million in liability protection, AirCover expands the $1 million in damage protection Hosts get, with new coverage for pet damage, deep cleaning, and more.
Head to the Resource Center to get all the details, and then tell us: What do you think about AirCover?