@Momi0Hello from sunshine state Pensacola, Fl. - how wise you are with the videoing evidence. BECAUSE many hosts don't know that when you call with a problem of someone breaking house rules or such you MUST have evidence or else The GUEST will get refunded. Airbnb said to me you have to prove they broke the house rules. The support team even suggested video proof, photos, etc. How important to learn the platform and truly understand how it works - and if more Hosts did this it would be really nice for everyone. I'm an advocate for What you permit YOU PROMOTE - and all the rule bending that hosts do for guests against their own rules gets crazy and sends a very mixed message, I suppose to get those stars - And therefore guests get even bolder and just break rules or just do as they please and expect no problem, AND a refund!
Where is this new announcement about breaking house rules? Wonderful! So glad to hear this. Thanks for that info.
One day will venture to your part of the world - and will look you up when planning. All the best and many blessings! Clara