Hi @Catherine-Powell,
Congrats on your new role and thanks for these videos/messages. I'm glad to see Airbnb intending to better support hosts, and hopeful that this will lead to real change.
Regarding parties, I'd like to suggest that guests who break this rule (or other Airbnb Policies, for that matter) ought to lose their ability to review a listing. When a host rightly breaks up an unauthorized or illegal party, it doesn't seem right that the guest can then retaliate with a negative review. True, the host can respond to the review, but damage is already done with a low rating, and a host reply calls even more attention to the review.
This idea would require a way for the host and Airbnb to act on the booking immediately, before the guest checks out, which I think is sorely needed. The new party policy focuses on preventing guests with bad intentions of booking in the first place, and increases potential action against guests after they have left, BUT it would be great if hosts had support when a party is actually in progress.
I'd like to be able to submit a "Party-In-Progress" report online (no need to reach a CS rep), with details/photos of the party, and an option to ask Airbnb to cancel the booking. This report would trigger an Airbnb message to the guest, disable the guest's ability to review the listing, and open the ticket on the investigation that Airbnb already does, albeit days/weeks after the fact.
Thanks for reading - I look forward to more of your updates and news on host support!
Becky