Hi everyone,
We are so excited to finally share Brian’s news about the Airbnb Host Advisory Board and Host Endowment today. I hope you’ve all received his letter by now.
This announcement marks a major milestone in our relationship with the host community. I have enjoyed meeting so many of you and reading your comments in the Community Center these last few months. It has made me realize how important it is to give hosts a seat at our table and an opportunity to be part of our company’s success.
Based on ongoing feedback, as well as recent workshops where we have connected with over 3,000 of you, these programs are intended to support the host community now and for generations to come.
I couldn’t be happier to be sending this note. We’ve worked hard to make progress this year, listening and addressing some of your top concerns. We know we still have work to do, but this announcement is a significant step in deepening our partnership with you.
I imagine you have questions, and we’ve prepared a guide to the programs here. You can also feel free to respond to this message and we’ll get back to you as quickly as we can.
I look forward to this new chapter in our partnership—and to introducing our Host Advisory Board members later this year.
Take care of yourselves,
Catherine
Many thanks Nick. All noted! Its just occurred to me that Catherine is English. Is that correct?
@Nick An asset to us.
Many thanks for the letter and updates. All received and noted. Interesting times ahead. I've been giving some thought to our Insurance arrangements. A test case in the High Court is favouring some insurance payouts for 'Business Interruption'. No Appeal has been announced as yet but Insurers including Sun Alliance for example are now obliged to make such payouts (mostly to Restaurant type businesses). This may come down to an individual thing but I'm vaguely wondering whether there might be some kind of prospect for UK based insurance if there's dissatisfaction with the collective US one. Just a thought. The references are all at the bottom of my notes in response to a Guest concern if of interest.
Sorry in the HAB discussion!
So, I got the letter just now. Must have come on the slow boat from the US. It came from discover@airbnb.co.nz.
The email boat must be heading my way. I will keep my spyglass trained on the horizon.
I never got one either.
You can read it here if you click the word letter.
Cheers
No letter- here in the Antipodies the mail just gets slower and slower..
Thanks @Catherine-Powell for the heads up! Email notification received.
The concept is a positive one, but as noted, the devil will be in the detail.
The actions being real, not implied. They must be reviewed.....
The Vision and Mission statements must be accurate and lead to authentic action plans.
A voice for all, exists here in the CC. I wouldn’t like to see the introduction of voluntary admin monitors on local Facebook sites, overrunning and reducing the CC’s “bite” or contribution/ or point of operation: the Global hosts‘ viewpoint.
Facebook sites can work, but easily detour to be political clique, depending on the administration’s personality, experience and viewpoint. These can be beneficial, but more likely, fraught with danger.....
To maintain a Facebook site can be VERY heavy in time management, especially for volunteers. . The Community Centre already offers that unbiased opportunity for a host’s voice.
I think a company going public, shouldn’t rely on volunteers....... Those with the most time or interest, may not necessarily be the best for the job.
I think getting this level of consultation right, is extremely important. As the feeder groups must be authentic and streamlined, or an advisory board will be fed with misinformation.
The advisory board should not become the scapegoat for negative executive decisions. (eg: “oh well, it’s out of our hands, as the advisory board wanted this.” )
Please don’t get me wrong, I’m all for positive change which includes hosts being at the table.
I’m just not sure how my voice, can be better heard or amplified, than the current Community Centre. Promote it and staff it well, with empathetic intelligent individuals, which you have already! Allow a one point for the information to be filtered through the different language CCS. Ensure this voice gets heard first.
There are only so many hours in a day, to find time to highlight and document policy, procedure and other administrative concerns. Isn’t it better for @Airbnb to continue to streamline where you can voice any concerns and where they can in turn, find that information?
Rather than many search areas (regional Facebook sites) or sub groups of varying hosts batting for their style of hosting only, where self-interest and human nature will naturally come to the fore.
As I say, the consultative process is what will underpin this advisory board. I’m for that consultation and hosts being heard. Just make sure those advisory board hosts aren’t placed on a pop-up trestle, at the end of a very long table.......... to be seen, but not heard.....
The devil is in the detail. 😊💐
Idea: Maybe hosts that achieve certain milestones could get a share in Airbnb?
If the owners would really like to help the hosts out who have suffered from the cv-19 losses how about offering a share deal before the IPO??? Not even a discount just a share offering?
that would really be treating us like partners as we have all helped in our small part, to create the value and wealth of the company.
sue
Hi @Sue679, thanks for your question here.
Airbnb is a global community of hosts and there’s no one-size-fits-all solution for everyone. In fact, 85 percent of hosts on Airbnb are outside of the United States, and securities laws hinder our ability to share equity practically in many countries.
The endowment is designed to be able to support our global host community 😊
I wasn’t suggesting you give equity I was suggestion a share offer that people could buy into.. and yes I’m one of the many overseas hosts
S