Damage

Hugh47
Level 2
Pensacola, FL

Damage

Hello all

My name is Hugh. I'm a retired disabled vet(marines). I had a guest stop up my toilets and set fire to my house the resolution center as well as the host guarantee did nothing for a month after sending in invoice after invoice I was offered 500 dollars the damages exceeded 9000 dollars. What else can I do.

 

*[Post moved to create new topic – title updated]

2 Replies 2
Ned-And-Laura0
Level 10
Simi Valley, CA

So many stories like this.  The resolution center seems to be ok with minor damages, but when somebody has real damage costing thousands they act like every other insurance company and do everything they can to worm their way out of paying.  Check your home owners insurance and see if you are covered.  You could also try talking to a lawyer.  For the future there are insurance companies that offer supplimental coverage specifically for short term rentals.

Natasha0
Level 4
London, United Kingdom