Airbnb Updates

Start a Conversation

Airbnb Updates

Keep up to date with company news, announcements, product updates, and other important information related to Airbnb

Photography tips: showcase accessibility features—and stand out in search

When travel and accessibility meet, it can be life changing for guests with limited mobility. For the first big trip of his life, Edouard was flying 10,000 miles (17,000 kilometers) from France to Australia, looking for an extraordinary experience and ... read more

Created 20-11-2018 | Latest reply 25-09-2020 by احمد0

Photography tips: showcase accessibility features—and stand out in search

Your top 10 stories of 2018

From safety tips to product updates, the most popular stories from the past year continue to be helpful today. Check out all 10 articles. Meet Els, an Open Homes host in Rome Els, of Belgium, wanted to pay forward the hospitality she received when s... read more

Created 20-11-2018 | Latest reply 15-01-2019 by Chaiya1

Managing reservations made simpler

You’ve told us that managing reservations from home or on the go could be easier and more consistent. As we did with changes to your reservations list, we’ve listened to your feedback, studied hosts’ concerns raised with the community-support team, and... read more

Created 12-10-2018 | Latest reply 13-06-2020 by Khalid60

2465

875

Compliments to the host

There’s nothing like getting a “job well done!” when you’ve worked hard. And so many of you do go the extra mile to create magical stays for your guests. Our team that works on reviews knows how much positive feedback matters. So during one team brain... read more

Created 12-10-2018 | Latest reply 03-01-2020 by Kerry143

494

101

Airbnb Answers: Guest profile photos

Update: January, 2019 A few months ago, we told you about some changes Airbnb was making to the way guest profile photos are displayed. You can read the original post, below. Now that those changes are being introduced gradually, we want to make sure ... read more

Created 12-10-2018 | Latest reply 13-11-2020 by Scott474

1223

Hurricane Michael: How you can help & find help if you need it

Hurricane Michael is predicted to hit the southeastern U.S. coast, including the Florida panhandle and parts of Alabama and Georgia, on Wednesday, October 10. Many residents are evacuating to safer areas and could be displaced for some time, if the sto... read more

Created 09-10-2018 | Latest reply 13-12-2018 by Susan1028

Hurricane Michael: How you can help & find help if you need it

How a Superhost became an Experience host

Photo Credit: Farah Sosa @farahstopLos-Angeles based Superhost Burt Blackarach has always excelled at identifying great opportunities. Growing up in a family of musicians and singers, he started running his parents’ music-publishing company at the age of ... read more

Created 03-10-2018 | Latest reply 27-07-2019 by Lorna112

How a Superhost became an Experience host

Airbnb Answers: Tips for getting more bookings

You asked: What can I do to get more bookings? We went straight to the source for this answer: We asked guests what they look for in Airbnb stays, and we analyzed their booking behavior to find out what takes them from browsing to booking. It turns... read more

Created 21-09-2018 | Latest reply 05-12-2019 by Sean433

Airbnb Answers: Tips for getting more bookings

Airbnb Answers: A new claims process that’s faster and simpler for hosts

You asked: What is Airbnb doing to better support hosts if things go wrong? The short answer is: a lot! Before we dive in to the exciting changes we’re working on, there’s one important thing to keep in mind: Instances of property damage on Airbnb ar... read more

Created 21-09-2018 | Latest reply 15-06-2020 by Giselle104

Airbnb Answers: A new claims process that’s faster and simpler for hosts

Airbnb Answers: Protecting you from one-off bad reviews

You asked: Can Airbnb protect hosts from one-off bad reviews? Reviews are so important. They not only impact the success of your business, they’re also really personal. We know you put a lot of thought and care into your hospitality and that it’s fru... read more

Created 21-09-2018 | Latest reply 30-04-2020 by Sonya81

Airbnb Answers: Protecting you from one-off bad reviews

397

123

How to Host: Making Your Home a Social Media Star

Building and Improving the Superhost Program

How to Host: Upgrade Your Listing Photos

How to Host: Sharing Your Story