We recently shared that as of August 1, 2018 we’ll no longer offer the co-hosting split payout feature. Many of you use and appreciate this feature, and we understand that this change has implications for the way that you do business as hosts. It’s always...
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Earlier this year, we announced that hosts will soon be required to provide a specific set of amenities in each listing that we consider “essential” to a comfortable stay.
Since then, we heard it was impacting some hosts’ ability to host successfull...
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We’ve noticed some discussion lately about the discounted Nest products for Superhosts. To make it easier to understand who’s eligible and which products are discounted, we created an FAQ over on the Help Center.
Click here to go to the FAQ. If you have...
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You asked: Can Airbnb make it easier to contact customer service?
You’ve raised this important question at each Global Host Q&A, and we hear you loud and clear. Easy access to support when you need it, with quick and straightforward resolutions, is impo...
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We’ve noticed a lot of discussion lately about the updated Superhost criteria, so we wanted to explain why we made this update.
The Superhost program recognizes the best and most iconic hosts on Airbnb. Since it began, in order to be a Superhost you ...
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You asked: Can Airbnb offer hosts more flexibility and options to set our pricing?
Leading up to the last Host Q&A, you asked for more flexibility with your pricing options. We went straight to the team that plans and builds these tools to see what’s on...
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Last year when CEO and Head of Community Brian Chesky was thinking of new ways to connect with hosts, he decided that several times a year he’d field top-voted host questions in a livestreamed Q&A session.
After receiving an overwhelming 11,579 quest...
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You asked: Can Airbnb share more information about guests, like their ratings, full name, etc.? Can we get the ability to flag bad guests and make this information visible to other hosts?
More guest information
We're taking a close look at what additi...
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