We’re thrilled to welcome Chip Conley to the Community Center to share his reflections on the relationship between wisdom and work and how the Airbnb host community has helped shape his career. A longtime hospitality entrepreneur, Airbnb strategic adv...
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Nikki was one of the first hosts on Airbnb to earn Superhost status when the program first rolled out in 2014. She’s maintained that status for 16 consecutive quarters.
How does Nikki do it? She learned hosting from the ground up, starting with a ti...
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The quality of your photos can have a big impact on how well your listing performs. Listings with higher quality photos generally stand out in search results and get booked more often.
Our research found that photos are one of the top three things gue...
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For many of you, hosting is important, but you’ve also got work, family, and your personal life keeping you plenty busy. So, tracking how quickly you reply to guest inquiries and monitoring the percentage of booking requests you’re accepting versus dec...
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You asked: Can Airbnb allow hosts to receive an early payout at the time of booking?
This is a great question, and one you’ve been asking for a while. We’re developing the best approach for early payout arrangements, starting with a small pilot program ...
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We recently shared that as of August 1, 2018 we’ll no longer offer the co-hosting split payout feature. Many of you use and appreciate this feature, and we understand that this change has implications for the way that you do business as hosts. It’s always...
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Earlier this year, we announced that hosts will soon be required to provide a specific set of amenities in each listing that we consider “essential” to a comfortable stay.
Since then, we heard it was impacting some hosts’ ability to host successfull...
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We’ve noticed some discussion lately about the discounted Nest products for Superhosts. To make it easier to understand who’s eligible and which products are discounted, we created an FAQ over on the Help Center.
Click here to go to the FAQ. If you have...
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You asked: Can Airbnb make it easier to contact customer service?
You’ve raised this important question at each Global Host Q&A, and we hear you loud and clear. Easy access to support when you need it, with quick and straightforward resolutions, is impo...
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We’ve noticed a lot of discussion lately about the updated Superhost criteria, so we wanted to explain why we made this update.
The Superhost program recognizes the best and most iconic hosts on Airbnb. Since it began, in order to be a Superhost you ...
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