Airbnb Updates

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Airbnb Updates

Keep up to date with company news, announcements, product updates, and other important information related to Airbnb

Clarification on essential amenities: Hosts can choose

Earlier this year, we announced that hosts will soon be required to provide a specific set of amenities in each listing that we consider “essential” to a comfortable stay. Since then, we heard it was impacting some hosts’ ability to host successfull... read more

Created 20-06-2018 | Latest reply 05-08-2019 by Geri19

Clarification on essential amenities: Hosts can choose

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Clarity about the Nest Superhost benefits

We’ve noticed some discussion lately about the discounted Nest products for Superhosts. To make it easier to understand who’s eligible and which products are discounted, we created an FAQ over on the Help Center. Click here to go to the FAQ. If you have... read more

Created 20-06-2018 | Latest reply 04-12-2018 by Villa68

Airbnb Answers: Easier access to Customer Service

You asked: Can Airbnb make it easier to contact customer service? You’ve raised this important question at each Global Host Q&A, and we hear you loud and clear. Easy access to support when you need it, with quick and straightforward resolutions, is impo... read more

Created 17-05-2018 | Latest reply 15-01-2019 by Carter-And-Pamela0

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Clarity about the recent Superhost criteria change

We’ve noticed a lot of discussion lately about the updated Superhost criteria, so we wanted to explain why we made this update. The Superhost program recognizes the best and most iconic hosts on Airbnb. Since it began, in order to be a Superhost you ... read more

Created 26-04-2018 | Latest reply 12-10-2020 by Winny1

Clarity about the recent Superhost criteria change

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Airbnb Answers: Pricing tools that drive host success

You asked: Can Airbnb offer hosts more flexibility and options to set our pricing? Leading up to the last Host Q&A, you asked for more flexibility with your pricing options. We went straight to the team that plans and builds these tools to see what’s on... read more

Created 26-04-2018 | Latest reply 07-02-2020 by Tracey351

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Continuing the dialogue: Recapping our second global Host Q&A

Last year when CEO and Head of Community Brian Chesky was thinking of new ways to connect with hosts, he decided that several times a year he’d field top-voted host questions in a livestreamed Q&A session. After receiving an overwhelming 11,579 quest... read more

Created 28-03-2018 | Latest reply 16-05-2018 by Paula527

Continuing the dialogue: Recapping our second global Host Q&A

Airbnb Answers: Guest information and flagging guest behavior

You asked: Can Airbnb share more information about guests, like their ratings, full name, etc.? Can we get the ability to flag bad guests and make this information visible to other hosts? More guest information We're taking a close look at what additi... read more

Created 28-03-2018 | Latest reply 02-01-2020 by Mary996

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How to Host: Making Your Home a Social Media Star

Building and Improving the Superhost Program

How to Host: Upgrade Your Listing Photos

How to Host: Sharing Your Story