Airbnb Updates

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Airbnb Updates

Keep up to date with company news, announcements, product updates, and other important information related to Airbnb

Wisdom at Work: An interview with Chip Conley

We’re thrilled to welcome Chip Conley to the Community Center to share his reflections on the relationship between wisdom and work and how the Airbnb host community has helped shape his career. A longtime hospitality entrepreneur, Airbnb strategic adv... read more

Created 21-08-2018 | Latest reply 08-11-2018 by Līga0

Wisdom at Work: An interview with Chip Conley

Secrets from a 16-quarter Superhost

Nikki was one of the first hosts on Airbnb to earn Superhost status when the program first rolled out in 2014. She’s maintained that status for 16 consecutive quarters. How does Nikki do it? She learned hosting from the ground up, starting with a ti... read more

Created 06-08-2018 | Latest reply 13-01-2019 by Jean523

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Help boost listing performance with quality photos

The quality of your photos can have a big impact on how well your listing performs. Listings with higher quality photos generally stand out in search results and get booked more often. Our research found that photos are one of the top three things gue... read more

Created 05-08-2018 | Latest reply 23-08-2019 by Do-Thi0

Help boost listing performance with quality photos

Understanding Response Rate and Acceptance Rate

For many of you, hosting is important, but you’ve also got work, family, and your personal life keeping you plenty busy. So, tracking how quickly you reply to guest inquiries and monitoring the percentage of booking requests you’re accepting versus dec... read more

Created 20-07-2018 | Latest reply 05-05-2020 by Peter2668

Understanding Response Rate and Acceptance Rate

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Airbnb Answers: Early Host payouts

You asked: Can Airbnb allow hosts to receive an early payout at the time of booking? This is a great question, and one you’ve been asking for a while. We’re developing the best approach for early payout arrangements, starting with a small pilot program ... read more

Created 04-07-2018 | Latest reply 06-02-2020 by Norene1

News about the co-hosting split payout feature

We recently shared that as of August 1, 2018 we’ll no longer offer the co-hosting split payout feature. Many of you use and appreciate this feature, and we understand that this change has implications for the way that you do business as hosts. It’s always... read more

Created 04-07-2018 | Latest reply 09-02-2021 by Karin1624

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Clarification on essential amenities: Hosts can choose

Earlier this year, we announced that hosts will soon be required to provide a specific set of amenities in each listing that we consider “essential” to a comfortable stay. Since then, we heard it was impacting some hosts’ ability to host successfull... read more

Created 20-06-2018 | Latest reply 05-08-2019 by Geri19

Clarification on essential amenities: Hosts can choose

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Clarity about the Nest Superhost benefits

We’ve noticed some discussion lately about the discounted Nest products for Superhosts. To make it easier to understand who’s eligible and which products are discounted, we created an FAQ over on the Help Center. Click here to go to the FAQ. If you have... read more

Created 20-06-2018 | Latest reply 04-12-2018 by Villa68

Airbnb Answers: Easier access to Customer Service

You asked: Can Airbnb make it easier to contact customer service? You’ve raised this important question at each Global Host Q&A, and we hear you loud and clear. Easy access to support when you need it, with quick and straightforward resolutions, is impo... read more

Created 17-05-2018 | Latest reply 02-03-2021 by Dorothy202

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Clarity about the recent Superhost criteria change

We’ve noticed a lot of discussion lately about the updated Superhost criteria, so we wanted to explain why we made this update. The Superhost program recognizes the best and most iconic hosts on Airbnb. Since it began, in order to be a Superhost you ... read more

Created 26-04-2018 | Latest reply Wednesday by Gilly7

Clarity about the recent Superhost criteria change

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How to Host: Making Your Home a Social Media Star

Building and Improving the Superhost Program

How to Host: Upgrade Your Listing Photos

How to Host: Sharing Your Story