Hi everyone, Thanks for all of your feedback on the recent changes we
announced to the guest profile photo process. Our team has read each and
every one of your comments. We understand many of you are feeling
frustrated right now, so we want to respond wi...
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Check-in can be a confusing process for guests, and if things don’t go
smoothly, it can cause extra work and worry for hosts, too. There’s a
tool on the Airbnb mobile app that can help: check-in guide. “I use [the
check-in guide] to put all my check-in in...
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Homemade breakfasts, walking tours, neighborhood activities, and more
—Superhosts go above and beyond when it comes to making guests feel
welcome. In fact, about 30 percent* of Airbnb homes hosts have offered
tours and activities to guests. And some hosts...
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For Superhosts Mary and Buster Reynolds, hospitality and home building
have been a part of their lives for 40 years. “It’s a way of life,”
Buster said. He and his wife Mary have been building their home by hand
since 1980, and sharing it with guests. “Wit...
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February 7, 2019 Hi everyone,Congratulations to all of you who achieved
or maintained your Superhost status in the January assessment. It’s an
awesome accomplishment. Thank you for continuing to set a wonderful
standard for hospitality in our community. Y...
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Last Friday, hundreds of thousands of federal employees went without
paychecks. We know that some of you in our host community are included
in that group, and we want to help. Starting today, we’re offering all
federal executive branch employee hosts some...
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During this busy holiday travel season, we know that protecting your
home and guests is important to you. Here are three things you can do
now: Make sure you have working smoke and carbon monoxide (CO)
detectors. Check your home to see if you already have...
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Hosting a private room can have incredible advantages: attracting guests
who value a local connection, making new friends from all over the
world, and creating a sense of belonging right in your own home. It can
also come with a few unique challenges, fro...
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If you’re feeling a dose of deja vu whenever you open a message from a
guest, you’re not alone. There are some topics hosts are asked about
again and again, such as exceptions for pets, wi-fi codes, directions,
best places to eat, and more. Well, there’s ...
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Hi everyone, Let me take a second to introduce myself: I’m Laura
Chambers, and I lead the team at Airbnb that’s dedicated to helping
hosts like you succeed. (You might remember me from the most recent Host
Q&A.) I’ve been a fan and engaged user of Airbnb ...
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