Airbnb Updates

Northern California fires: Here’s how you can help & get help if you need it

Several fires across Northern California are impacting the area. Many residents are evacuating to safer areas and could be displaced for some time. There’s an immediate need for more hosts to provide temporary housing. Airbnb is working to connect ho... read more

Created 25-08-2020 | Latest reply 23-09-2020 by Katrina143

Northern California fires: Here’s how you can help & get help if you need it

Party policy updates, Superhost status extensions, and more in Catherine’s latest Host Update

If you watched the first Host Update from our new Global Head of Hosting Catherine Powell, you’ll know that we are working on rebuilding our business around hosts, and giving you more transparency along the way. Today, we’re sharing Catherine’s late... read more

Created 18-08-2020 | Latest reply 26-08-2021 by Trisa0

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Introducing Catherine Powell, our new Global Head of Hosting

At Airbnb, we started out with a close working relationship between our employees and hosts. Lots of our best ideas came directly from you, and we’re returning to that type of collaborative partnership that can help make each other better. Today, we... read more

Created 04-08-2020 | Latest reply 29-06-2021 by Colin486

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Introducing a set of hosting tools inspired by your feedback

Over the past few months, we’ve spent a lot of time listening to and learning from our hosts, trying to understand the things you need from us to weather this global crisis. In many of these conversations, the same two themes keep coming up over and ov... read more

Created 20-07-2020 | Latest reply 18-12-2020 by Harry365

Introducing a set of hosting tools inspired by your feedback

A new way we're fighting discrimination on Airbnb

Two weeks ago, we announced donations to the NAACP and the Black Lives Matter foundation, and we shared antiracism resources with our hosts and guests. But these are just some of the actions we’ve taken. Another project we’ve been working on is one that w... read more

Created 15-06-2020 | Latest reply 03-02-2022 by Patricia55

Now launched in the U.S.: Airbnb’s new enhanced cleaning protocol

Many of you have asked for more guidance around cleaning your spaces during COVID-19 and beyond, so we wanted to let you know that our enhanced cleaning protocol is now ready and available for hosts in the U.S. (with other countries and regions to fo... read more

Created 09-06-2020 | Latest reply 29-03-2021 by Louise0

Now launched in the U.S.: Airbnb’s new enhanced cleaning protocol

Antiracism resources for the Airbnb community

People are experiencing hate and discrimination around the world, but due to the tragic deaths of George Floyd, Breonna Taylor, Ahmaud Arbery, and countless others, these last few weeks have been especially difficult for Black people in the United States,... read more

Created 01-06-2020 | Latest reply 28-06-2020 by Christine615

A recap of the April 9 Host Update with CEO Brian Chesky

CEO Brian Chesky kicked off this week’s talk with an update on the state of global travel: 4 billion people around the world are now staying at home, borders continue to close, and many airlines have grounded their flights. The travel industry is struggli... read more

Created 09-04-2020 | Latest reply 28-05-2020 by Sarah977

A Message From Our Founders

We know it has been a challenging time for hosts in our community, and we understand that the coming days may be filled with more questions and even more uncertainty. Today, Airbnb founders Brian Chesky, Joe Gebbia, and Nate Blecharczyk renewed their co... read more

Created 13-03-2020 | Latest reply 19-06-2020 by Alessandro749

Protecting yourself and your guests during flu season

As you may know, flu season is in full force in many parts of the world, so we thought we’d take a moment to talk about some of the ways you can protect yourself and your guests from the health risks posed by the flu, common cold, and other illnesses. ... read more

Created 21-02-2020 | Latest reply 14-03-2020 by Delia6

Protecting yourself and your guests during flu season

How to Host: Making Your Home a Social Media Star

Building and Improving the Superhost Program

How to Host: Upgrade Your Listing Photos

How to Host: Sharing Your Story