When it comes to setting House Rules, you’ll want to strike a balance between protecting your home and ensuring a great stay for guests by setting clear expectations. That’s why Airbnb’s House Rules tool allows hosts to select from a list of standard r...
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Many of you have asked us how Airbnb can protect hosts from one-off bad reviews. When this question came up at the most recent Host Q&A, we told you we were working on ways to make the review process more fair for hosts. Specifically, we made 2 promis...
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Hi everyone,
Today we announced that Airbnb is acquiring HotelTonight. HotelTonight is a hotel-booking service that specializes in boutique and independent hotels, and focuses on making last-minute trips easy and fun. We’ve sent out a press announce...
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Hi everyone,
Welcome to Airbnb Updates! This new blog within the Community Center is where you can find product updates, host stories, company news, inspiration and tips to help you grow your business, and other important messages from Airbnb.
We’v...
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Superhost Marianne suddenly found herself alone in the craftsman she and her late husband renovated together. To pick herself up, she launched her own business, opening her California home to guests from across the world. In her own words, she shares how ...
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To help your guests have a great stay, you want to make sure they can make the most of all the appliances and amenities in your home. And for your own peace of mind, you want to make sure they know how to operate those features correctly. Airbnb’s house m...
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Hi everyone,
Thanks for all of your feedback on the recent changes we announced to the guest profile photo process. Our team has read each and every one of your comments. We understand many of you are feeling frustrated right now, so we want to respond ...
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Check-in can be a confusing process for guests, and if things don’t go smoothly, it can cause extra work and worry for hosts, too. There’s a tool on the Airbnb mobile app that can help: check-in guide.
“I use [the check-in guide] to put all my check-in ...
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Homemade breakfasts, walking tours, neighborhood activities, and more —Superhosts go above and beyond when it comes to making guests feel welcome. In fact, about 30 percent* of Airbnb homes hosts have offered tours and activities to guests. And some ho...
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For Superhosts Mary and Buster Reynolds, hospitality and home building have been a part of their lives for 40 years. “It’s a way of life,” Buster said. He and his wife Mary have been building their home by hand since 1980, and sharing it with guests. “...
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