If you’re feeling a dose of deja vu whenever you open a message from a guest, you’re not alone. There are some topics hosts are asked about again and again, such as exceptions for pets, wi-fi codes, directions, best places to eat, and more. Well, there...
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Hi everyone,
Let me take a second to introduce myself: I’m Laura Chambers, and I lead the team at Airbnb that’s dedicated to helping hosts like you succeed. (You might remember me from the most recent Host Q&A.) I’ve been a fan and engaged user of Airbn...
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When travel and accessibility meet, it can be life changing for guests with limited mobility. For the first big trip of his life, Edouard was flying 10,000 miles (17,000 kilometers) from France to Australia, looking for an extraordinary experience and ...
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From safety tips to product updates, the most popular stories from the past year continue to be helpful today. Check out all 10 articles.
Meet Els, an Open Homes host in Rome
Els, of Belgium, wanted to pay forward the hospitality she received when s...
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You’ve told us that managing reservations from home or on the go could be easier and more consistent. As we did with changes to your reservations list, we’ve listened to your feedback, studied hosts’ concerns raised with the community-support team, and...
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There’s nothing like getting a “job well done!” when you’ve worked hard. And so many of you do go the extra mile to create magical stays for your guests. Our team that works on reviews knows how much positive feedback matters. So during one team brain...
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Update: January, 2019
A few months ago, we told you about some changes Airbnb was making to the way guest profile photos are displayed. You can read the original post, below.
Now that those changes are being introduced gradually, we want to make sure ...
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Hurricane Michael is predicted to hit the southeastern U.S. coast, including the Florida panhandle and parts of Alabama and Georgia, on Wednesday, October 10. Many residents are evacuating to safer areas and could be displaced for some time, if the sto...
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Photo Credit: Farah Sosa @farahstopLos-Angeles based Superhost Burt Blackarach has always excelled at identifying great opportunities. Growing up in a family of musicians and singers, he started running his parents’ music-publishing company at the age of ...
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You asked: What can I do to get more bookings?
We went straight to the source for this answer: We asked guests what they look for in Airbnb stays, and we analyzed their booking behavior to find out what takes them from browsing to booking.
It turns...
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