Update: January, 2019
A few months ago, we told you about some changes Airbnb was making to the way guest profile photos are displayed. You can read the original post, below.
Now that those changes are being introduced gradually, we want to make sure ...
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Hurricane Michael is predicted to hit the southeastern U.S. coast, including the Florida panhandle and parts of Alabama and Georgia, on Wednesday, October 10. Many residents are evacuating to safer areas and could be displaced for some time, if the sto...
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Photo Credit: Farah Sosa @farahstopLos-Angeles based Superhost Burt Blackarach has always excelled at identifying great opportunities. Growing up in a family of musicians and singers, he started running his parents’ music-publishing company at the age of ...
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You asked: What can I do to get more bookings?
We went straight to the source for this answer: We asked guests what they look for in Airbnb stays, and we analyzed their booking behavior to find out what takes them from browsing to booking.
It turns...
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You asked: What is Airbnb doing to better support hosts if things go wrong?
The short answer is: a lot! Before we dive in to the exciting changes we’re working on, there’s one important thing to keep in mind: Instances of property damage on Airbnb ar...
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You asked: Can Airbnb protect hosts from one-off bad reviews?
Reviews are so important. They not only impact the success of your business, they’re also really personal. We know you put a lot of thought and care into your hospitality and that it’s fru...
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Earlier this year, Airbnb announced that it was expanding its rewards program for Superhosts. Several new benefits were introduced, including an extra 20% cash bonus for referring new hosts. (Hosts can make up to $600 in referrals, depending on their loca...
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When we introduced Group Payments, we were trying to create a simple way for guests to split booking costs when traveling in a group. This arrangement meant the person organizing the trip wouldn’t have to pay all of the money up front, and hosts would ...
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You’ve told us that the Reservations List is an important tool for managing your listing on Airbnb, so we want to make sure it has the functionality you need. We asked hosts in the Community Center how you use the Reservations List and what improvement...
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You asked: You're constantly pushing me to lower my price—why? Who are you comparing me to?
This was a top-voted question that we answered at the July 2018 Host Q&A, and it comes up often, so we’ve captured the answer as well as some updates for you ...
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