Recent Articles
To help your guests have a great stay, you want to make sure they can make the most of all the appliances and amenities in your home. And for your own peace of mind, you want to make sure they know how to operate those features correctly. Airbnb’s house m... read more
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Check-in can be a confusing process for guests, and if things don’t go smoothly, it can cause extra work and worry for hosts, too. There’s a tool on the Airbnb mobile app that can help: check-in guide. “I use [the check-in guide] to put all my check-in in... read more
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Homemade breakfasts, walking tours, neighborhood activities, and more —Superhosts go above and beyond when it comes to making guests feel welcome. In fact, about 30 percent* of Airbnb homes hosts have offered tours and activities to guests. And some hosts... read more
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During this busy holiday travel season, we know that protecting your home and guests is important to you. Here are three things you can do now: Make sure you have working smoke and carbon monoxide (CO) detectors. Check your home to see if you already have... read more
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Hosting a private room can have incredible advantages: attracting guests who value a local connection, making new friends from all over the world, and creating a sense of belonging right in your own home. It can also come with a few unique challenges, fro... read more
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If you’re feeling a dose of deja vu whenever you open a message from a guest, you’re not alone. There are some topics hosts are asked about again and again, such as exceptions for pets, wi-fi codes, directions, best places to eat, and more. Well, there’s ... read more
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When travel and accessibility meet, it can be life changing for guests with limited mobility. For the first big trip of his life, Edouard was flying 10,000 miles (17,000 kilometers) from France to Australia, looking for an extraordinary experience and a h... read more
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From safety tips to product updates, the most popular stories from the past year continue to be helpful today. Check out all 10 articles. Meet Els, an Open Homes host in Rome Els, of Belgium, wanted to pay forward the hospitality she received when she mov... read more
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You asked: What can I do to get more bookings? We went straight to the source for this answer: We asked guests what they look for in Airbnb stays, and we analyzed their booking behavior to find out what takes them from browsing to booking. It turns out th... read more
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You asked: You're constantly pushing me to lower my price—why? Who are you comparing me to? This was a top-voted question that we answered at the July 2018 Host Q&A, and it comes up often, so we’ve captured the answer as well as some updates for you here.... read more
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Nikki was one of the first hosts on Airbnb to earn Superhost status when the program first rolled out in 2014. She’s maintained that status for 16 consecutive quarters. How does Nikki do it? She learned hosting from the ground up, starting with a tiny cot... read more
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The quality of your photos can have a big impact on how well your listing performs. Listings with higher quality photos generally stand out in search results and get booked more often. Our research found that photos are one of the top three things guests ... read more
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For many of you, hosting is important, but you’ve also got work, family, and your personal life keeping you plenty busy. So, tracking how quickly you reply to guest inquiries and monitoring the percentage of booking requests you’re accepting versus declin... read more
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Earlier this year, we announced that hosts will soon be required to provide a specific set of amenities in each listing that we consider “essential” to a comfortable stay. Since then, we heard it was impacting some hosts’ ability to host successfully. So ... read more
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You asked: Can Airbnb make it easier to contact customer service? You’ve raised this important question at each Global Host Q&A, and we hear you loud and clear. Easy access to support when you need it, with quick and straightforward resolutions, is import... read more
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You asked: Can Airbnb offer hosts more flexibility and options to set our pricing? Leading up to the last Host Q&A, you asked for more flexibility with your pricing options. We went straight to the team that plans and builds these tools to see what’s on t... read more
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Last year when CEO and Head of Community Brian Chesky was thinking of new ways to connect with hosts, he decided that several times a year he’d field top-voted host questions in a livestreamed Q&A session. After receiving an overwhelming 11,579 questions ... read more
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