Recent Articles
We’re thrilled to welcome Chip Conley to the Community Center to share his reflections on the relationship between wisdom and work and how the Airbnb host community has helped shape his career. A longtime hospitality entrepreneur, Airbnb strategic advisor... read more
Nikki was one of the first hosts on Airbnb to earn Superhost status when the program first rolled out in 2014. She’s maintained that status for 16 consecutive quarters. How does Nikki do it? She learned hosting from the ground up, starting with a tiny cot... read more
The quality of your photos can have a big impact on how well your listing performs. Listings with higher quality photos generally stand out in search results and get booked more often. Our research found that photos are one of the top three things guests ... read more
For many of you, hosting is important, but you’ve also got work, family, and your personal life keeping you plenty busy. So, tracking how quickly you reply to guest inquiries and monitoring the percentage of booking requests you’re accepting versus declin... read more
You asked: Can Airbnb allow hosts to receive an early payout at the time of booking? This is a great question, and one you’ve been asking for a while. We’re developing the best approach for early payout arrangements, starting with a small pilot program in... read more
We recently shared that as of August 1, 2018 we’ll no longer offer the co-hosting split payout feature. Many of you use and appreciate this feature, and we understand that this change has implications for the way that you do business as hosts. It’s always... read more
Earlier this year, we announced that hosts will soon be required to provide a specific set of amenities in each listing that we consider “essential” to a comfortable stay. Since then, we heard it was impacting some hosts’ ability to host successfully. So ... read more
We’ve noticed some discussion lately about the discounted Nest products for Superhosts. To make it easier to understand who’s eligible and which products are discounted, we created an FAQ over on the Help Center. Click here to go to the FAQ. If you have a... read more
You asked: Can Airbnb make it easier to contact customer service? You’ve raised this important question at each Global Host Q&A, and we hear you loud and clear. Easy access to support when you need it, with quick and straightforward resolutions, is import... read more
We’ve noticed a lot of discussion lately about the updated Superhost criteria, so we wanted to explain why we made this update. The Superhost program recognizes the best and most iconic hosts on Airbnb. Since it began, in order to be a Superhost you had t... read more
You asked: Can Airbnb offer hosts more flexibility and options to set our pricing? Leading up to the last Host Q&A, you asked for more flexibility with your pricing options. We went straight to the team that plans and builds these tools to see what’s on t... read more
Last year when CEO and Head of Community Brian Chesky was thinking of new ways to connect with hosts, he decided that several times a year he’d field top-voted host questions in a livestreamed Q&A session. After receiving an overwhelming 11,579 questions ... read more
You asked: Can Airbnb share more information about guests, like their ratings, full name, etc.? Can we get the ability to flag bad guests and make this information visible to other hosts? More guest information We're taking a close look at what additional... read more
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