@Airbnb
Shame on you !
I guarantee you that since the start of COVID-19 the manner in which the Company has treated their guests & hosts you will see a massive downturn in bookings & host number once every country gets the all clear due to:-
-restrictions on cancellation timeframes & processes
-Offering Hosts opportunity to assist Frontline Workers but keep our calendars blocked from previous cancellations
-Removing Superhost statuses
-Applying Penalties to guests & hosts
-Ever changing guidelines that are company focused
- Staff reductions
-Restricting Staff’s ability to assist by making them “ Parrot” your strict criteria/newly created guidelines.
-Removal of Web based support
-Offering assistance only to those the Company feels has been impacted the most with impossible criteria to be met
-Placing the Muti Billion $ Company’s needs before others
-Creating 2 sets of rules/guidelines & suggestions, 1 for hosts & guests & 1 for the Company. Do what I say, not what I do.
-Not hearing your customers both guests & hosts
- Not hearing WHO & Governments guidelines on duration of Pandemic, the ongoing restrictions & future impacts to all people Worldwide !
I could, along with others using this platform, list many many other reasons why Airbnb will lose customer’s & Hosts however the primary reason is
Hosts-If something looks too good to be true, then it usually is
Guests-Know that any issues you currently experiencing or have had is NOT any fault of your hosts. Airbnb have done you wrong.
@Airbnb you have held out your right hand with what “ Appears “ to be a wonderful gesture but have taken it away with your left hand all at the same time.
@Airbnb You have given a sweet which is wrapped in an covering that is impossible to open
SHAME ON YOU @Airbnb
-
-