@Molly396
Well, that is just nonsense really. First, the rep tells you that listings are chosen for categories 'manually' and then goes on to list how they are actually chosen by AI. Total contradiction.
As for the second part, it also doesn't make sense, because what has self check in or a flexible cancellation policy got to do with being beachfront or a tiny home or having a grand piano or whatever else?
As for the suggestions I got from CS to improve my views after this summer release, they were:
1. Lower your prices (nope, my are already too low)
2. Shorten your minimum stay (nope, I host long term guests for a reason and anyway, Airbnb report that long term bookings are at an all time high, so why should that suddenly be necessary? It should be the opposite).
3. Open up dates on your calendar (nope, those dates are blocked either because they don't meet the minimum stay requirement or, more commonly, because I have direct bookings, which I would fold without because Airbnb has screwed me since this Summer Release).