Are you using video messaging yet?

[Airbnb]

Want a chance to be featured on the Community Center? Tell us how you’re using video messages to educate and inspire guests. We’ll highlight your top 10 tips and recognize the hosts across the world who shared them.

Whether it’s a grill tutorial that’s saved countless questions or a sneak peek of all the coziest spots in your home before check-in, we can’t wait to hear how you’re using video messages. 

What’s the best video message you’ve made so far? Did it help you explain something quickly? Or get guests excited for their stay? Or something else? 

To learn more about all the latest Airbnb upgrades designed to help you manage and grow your business—including dynamic cancellation policies and an updated earnings dashboard—visit the Resource Center.

[Emilie]

Oh wow @Margaret491  😮 Have you already started using video messaging to clarify this yet? I'd be curious to know if it completely eliminates this common confusion!

[Heather2063]

Great idea

[Emilie]

@Heather2063 I love that some of the replies here inspired you! Which one(s) caught your eye the most so far?

[Shannon1151]

Where can I find instructions on where to include video messages? Also need more details on how to set Reserve Now, Pay Later . Thanks

[Joan2709]

@Shannon1151 

Here is a Host Guide on how to use videos in messages:

How to Use Videos in Messages

https://community.withairbnb.com/t5/Host-guides/How-to-Add-Photos-amp-Video-to-Scheduled-Messages-Au...

Reserve Now, Pay Later

Hosts have no ability to set any of the partial payment plans. Airbnb controls all of that. If the guest is eligible for a partial payment plan, it will be displayed to them at the time the go to the reserve page. You will not know if a guest has used a partial payment plan or Reserve Now Pay Later:

Scheduled Payments on Airbnb

https://www.airbnb.com/help/article/2143

[Margaret491]

@Shannon1151 Go to message in box, + button on the left, option for video message is there next to photo 

[Emilie]

Thank you Joan and @Margaret491 for the guidance - @Shannon1151 have you managed to find how to use this feature now?

Additionally, you can find more information on the Reserve Now, Pay Later option in the following Help Center article:

👉 Pay for your reservation with Airbnb scheduled payments