Great news—Airbnb is now accepting submissions for new exper...
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Great news—Airbnb is now accepting submissions for new experiences! List your Experience has reopened. The goal is to find am...
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Hi Everyone,
I am excited to connect with all of you for another Q&A session.
As many of you know, I started Hosting earlier this year with my husband and co-Host, Hugh, and I have learned so much during this time. Specifically how much effort and care goes into being a great Host, and of course a Superhost! I have always been full of admiration for our Host community - my appreciation now for all that you do and are able to achieve is even deeper!
On November 8, Airbnb CEO Brian Chesky announced the 2023 Winter Release, which includes significant upgrades to the Host experience such as new tools to manage and showcase your listings and coming soon will be upgraded pricing features. As with all our releases, the product innovations have been directly influenced by the feedback we hear from our Host community.
And I am sure you won’t be surprised to hear I am now one of those voices of feedback!
So it has been such a pleasant surprise to see the new Listings tab: how easy and intuitive it is to add amenities; how much easier it is to remove old listings that were never published and of course the photo tour! If you have not yet explored the changes, I really encourage everyone to give it a try.
As I said earlier, we're always listening to your feedback and we received great questions during our last Q&A session in May. I’d love to hear from you again and I invite you to ask me any questions you might have about this most recent release
You will be able to submit questions in this thread until the end of this week - 17th November. Our Airbnb Community Managers will compile your most popular questions related to the Release, and I will respond to you by the end of November.
Thank you all for being such an important part of our community.
Warmly,
Catherine
👉 Please ensure to follow the below Q&A Guidelines:
🇫🇷 Lisez ce message en français:
Bonjour tout le monde.
J'ai hâte de vous retrouver pour une nouvelle séance de questions-réponses.
Comme vous le savez, je suis devenue hôte cette année avec mon mari et co-hôte, Hugh. J'ai beaucoup appris, en particulier sur les efforts que doivent fournir les hôtes, et bien sûr les Superhôtes, pour atteindre l'excellence. J'ai toujours admiré notre communauté d'hôtes, mais encore plus maintenant que je vois ce que vous accomplissez.
Le 8 novembre, Brian Chesky, PDG d'Airbnb, a annoncé l'Édition Hiver 2023, qui comprend des améliorations importantes pour les hôtes : de nouveaux outils pour gérer votre annonce et mettre en valeur votre logement, ainsi que des fonctionnalités de tarification améliorées à venir. Comme pour toutes nos éditions, les innovations produits ont été directement influencées par les remarques de notre communauté d'hôtes.
Sans surprise, je fais maintenant partie des hôtes qui font des suggestions.
J'ai eu l'agréable surprise de découvrir la nouvelle page Annonces, qui permet d'ajouter facilement des équipements de façon intuitive, de supprimer d'anciennes annonces jamais publiées… et bien sûr, de créer une visite photo. Si vous n'avez pas encore découvert ces nouveautés, faites-le !
Comme je l'ai dit, nous sommes à l'écoute de vos remarques, et vos questions lors de notre session en mai dernier étaient très pertinentes. J'aimerais avoir de vos nouvelles. Je vous invite à me poser vos questions sur cette dernière édition.
Vous pourrez les envoyer dans ce fil de discussion jusqu'à la fin de la semaine, c'est-à-dire le 17 novembre. Nos responsables de la communauté Airbnb compileront les questions fréquentes liées à l'Édition d’Hiver, et je vous répondrai d'ici la fin du mois de novembre.
Merci de votre participation précieuse à notre communauté.
Cordialement,
Catherine
👉 Informations complémentaires – veillez à suivre les consignes de la séance de questions-réponses ci-dessous :
🇮🇹 Leggi questa discussione in italiano:
Ciao a tutti.
Sono felicissima di ritrovarmi con voi per un'altra sessione di domande e risposte.
Come molti sanno, ospito dall'inizio di quest'anno con mio marito e co-host, Hugh. Ho imparato così tanto in questo periodo, soprattutto quanta fatica e cura servano per essere ottimi host e, naturalmente, fantastici Superhost. Ho sempre avuto grande ammirazione per la nostra community di host e ora il mio apprezzamento per ciò che fate e riuscite a ottenere è persino più sentito.
L'8 novembre Brian Chesky, CEO di Airbnb, ha annunciato la Winter Release 2023, con significative novità per l'esperienza degli host, come nuovi strumenti per gestire e promuovere gli annunci. Presto arriveranno anche le funzionalità aggiornate per i prezzi. Come per ogni nuova release, le innovazioni al prodotto sono state direttamente influenzate dal feedback che riceviamo dalla nostra community di host.
E sono certa che non vi sorprenderà sapere che ora sono anche io una di quelle voci di feedback!
È stata una piacevole sorpresa vedere la nuova scheda Annunci, scoprire quanto sia facile e intuitivo aggiungere servizi e rimuovere i vecchi annunci mai pubblicati. E naturalmente il tour fotografico. Se ancora non avete esplorato le novità, vi incoraggio tutti caldamente a farlo.
Come dicevo prima, ascoltiamo sempre il vostro feedback e abbiamo ricevuto ottime domande nella nostra ultima sessione a maggio. Mi piacerebbe sentirvi ancora, quindi vi invito a pormi qualsiasi dubbio abbiate su quest'ultima release.
Potete inviare domande in questo thread fino a fine settimana, cioè il 17 novembre. I Community Manager di Airbnb metteranno insieme quelle più popolari legate alla release, e io risponderò entro la fine di novembre.
Non vedo l'ora di conoscere i vostri feedback. Grazie a tutti perché siete fondamentali per la nostra community.
A presto,
Catherine
👉Maggiori informazioni - Assicuratevi di seguire queste linee guida per la sessione di domande e risposte:
🇪🇸 🇲🇽 🇦🇷 🇨🇴 🇨🇱 🇵🇪 🇨🇺 Lee este hilo en Español:
¡Hola a todos!
Qué ganas de compartir con vosotros una nueva sesión de preguntas y respuestas.
Muchos de vosotros ya sabéis que empecé a hospedar a principios de este año con mi marido y coanfitrión, Hugh. Y he aprendido tanto en este tiempo. En concreto, sobre el esfuerzo y la dedicación que se necesitan para ser un anfitrión de primera y, por supuesto, un gran Superanfitrión. Siempre he admirado a nuestra comunidad de anfitriones y mi agradecimiento por todo lo que hacéis y lo que sois capaces de lograr es ahora más profundo si cabe.
El pasado 8 de noviembre, el director ejecutivo de Airbnb, Brian Chesky, anunció el lanzamiento de invierno del 2023, que incluye importantes mejoras para los anfitriones, como nuevas herramientas para gestionar y mostrar los anuncios y, próximamente, nuevas funciones de precios. Como ocurre en todos nuestros lanzamientos, las novedades que ofrecemos tienen su origen en los comentarios que recibimos de nuestra comunidad de anfitriones.
Por eso, no os sorprenderá saber que a partir de ahora yo también voy a poder compartir mi opinión como anfitriona.
Me ha encantado descubrir la nueva pestaña Anuncios, lo fácil e intuitivo que es añadir servicios y eliminar anuncios antiguos que nunca se publicaron. Y, por supuesto, el recorrido fotográfico. Si aún no habéis explorado estos cambios, os animo a todos a probarlos.
Como he dicho antes, siempre tenemos en cuenta vuestros comentarios y también hemos recibido preguntas muy interesantes durante la última sesión de preguntas y respuestas de mayo. Estoy deseando conocer vuestra opinión y os invito a preguntarme cualquier duda que tengáis sobre las novedades de este último lanzamiento.
Podréis enviar vuestras preguntas a través de este hilo hasta el final de la semana. Es decir, el 17 de noviembre. Los community managers de Airbnb reunirán las preguntas más populares relacionadas con el lanzamiento y yo me encargaré de responderlas hacia finales de noviembre.
Estoy deseando conocer vuestras dudas y opiniones. Muchísimas gracias a todos por formar parte de nuestra comunidad.
Un abrazo,
Catherine
👉Ten en cuenta estas pautas cuando vayas a formular tus preguntas:
🇧🇷 🇵🇹 Leia este tópico Portuguese:
Oi, pessoal.
É um prazer estar com todos vocês para mais uma sessão de perguntas e respostas.
Muitos de vocês sabem que comecei a hospedar no início do ano com meu marido e coanfitrião, Hugh. Aprendi muito nesse período, principalmente sobre o esforço e cuidado necessários para ser uma boa anfitriã e, claro, uma ótima Superhost. Sempre admirei muito nossa comunidade de anfitriões, e o meu apreço por tudo o que vocês fazem e conseguem conquistar é ainda maior.
No dia 8 de novembro, o CEO do Airbnb, Brian Chesky, anunciou o Airbnb 2023 - edição de novembro, que inclui melhorias significativas para a experiência do anfitrião, como novas ferramentas para gerenciar e promover seus anúncios. Além disso, em breve teremos melhorias nos recursos de preços. Como em todos os nossos lançamentos, as inovações foram diretamente influenciadas pelo feedback da nossa comunidade de anfitriões.
Com certeza não será uma surpresa saber que agora sou uma das vozes que também dão esse feedback.
Dessa forma, que presente incrível foi ver a nova aba Anúncios, que torna a tarefa de adicionar comodidades fácil e intuitiva e facilita demais a remoção de anúncios antigos que nunca foram publicados. Além, é claro, do tour de fotos. Se vocês ainda não exploraram essas atualizaçōes, incentivo todos a experimentarem.
Como eu disse antes, sempre escutamos o feedback de vocês e recebemos ótimas perguntas na última sessão de perguntas e respostas em maio. Quero ouvir de vocês de novo, e os convido a me enviar todas as suas perguntas sobre este novo lançamento.
Vocês poderão enviar perguntas nesta conversa até o fim da semana, ou seja, dia 17 de novembro. Os Gerentes da Comunidade do Airbnb vão coletar as perguntas mais frequentes relacionadas ao lançamento, e eu as responderei até o fim de novembro.
Obrigada a todos por serem uma parte tão importante da nossa comunidade.
Cordialmente,
Catherine
👉 Siga estas diretrizes ao elaborar perguntas, clique para obter mais informações:
🇩🇪 Lies diesen Beitrag auf Deutsch:
Hallo zusammen.
Es freut mich, dass wir uns alle zu einer weiteren Fragerunde treffen.
Viele von euch wissen, dass ich seit diesem Jahr Gastgeberin bin, mit meinem Mann und Co-Gastgeber, Hugh. Ich habe in dieser Zeit unglaublich viel gelernt, insbesondere, wie viel Mühe und Sorgfalt notwendig ist, um eine großartige Gastgeberin und natürlich auch Superhost zu sein. Ich habe unsere Gastgeber:innen-Community immer bewundert, und meine Wertschätzung für all das, was ihr tut und erreicht, ist jetzt noch größer.
Am 8. November hat unser CEO Brian Chesky das Airbnb 2023: Winter-Update vorgestellt, das bedeutende Verbesserungen für Gastgeber:innen umfasst. Dazu gehören neue Tools zum Verwalten und Präsentieren eurer Inserate, und auch die Preisfunktionen werden bald verbessert. Wie bei all unseren Updates wurden die Produktinnovationen direkt vom Feedback unserer Gastgeber:innen-Community beeinflusst.
Es wird euch sicher nicht überraschen, dass ich eine dieser Feedback-Stimmen bin.
Es war so eine schöne Überraschung, das neue Tab „Inserate“ zu sehen. Ausstattungen können jetzt einfach und intuitiv hinzugefügt werden. Alte Inserate, die nie veröffentlicht wurden, lassen sich ganz einfach löschen. Und nicht zu vergessen: Der Fotorundgang! Wenn ihr die Änderungen noch nicht gesehen habt, rate ich euch allen, sie auszuprobieren.
Wie gesagt: Wir hören euer Feedback immer und wir haben tolle Fragen bei unserer letzten Fragerunde im Mai erhalten. Ich möchte wieder von euch hören und lade euch ein, mir all eure Fragen rund um das neueste Update zu stellen.
Ihr könnt eure Fragen bis zum Ende der Woche in diesem Thread stellen, also bis zum 17. November. Unsere Community-Manager:innen werden eure häufigsten Fragen zum Update sammeln und ich werde euch bis Ende November antworten.
Ich freue mich sehr darauf, von euch zu hören, und ich danke euch allen dafür, dass ihr ein so wichtiger Teil unserer Community seid.
Viele Grüße
Catherine
👉Bitte beachtet die folgenden Richtlinien für die Fragerunde:
🇳🇱 Lees dit artikel in het Nederlands:
Hoi allemaal,
Ik kijk ernaar uit om jullie te spreken tijdens een nieuwe Q&A.
Zoals velen weten, ben ook ik eerder dit jaar gaan verhuren, samen met mijn man en co-host Hugh. Ik heb hier zoveel van geleerd, vooral hoeveel tijd en moeite het kost om een goede host te zijn, en natuurlijk een geweldige Superhost. Ik heb altijd al veel bewondering voor onze community van hosts en mijn waardering voor alles wat jullie doen en bereiken is alleen maar gegroeid.
Op 8 november kondigde Brian Chesky, CEO van Airbnb, Airbnb 2023: Nieuw deze winter aan, met aanzienlijke verbeteringen voor hosts, zoals nieuwe tools om je advertenties te beheren en weer te geven, en binnenkort ook verbeterde prijsfuncties. Zoals met al onze releases, zijn de productverbeteringen rechtstreeks beïnvloed door de feedback die we krijgen van onze community van hosts.
Het zal je vast niet verbazen dat ik nu ook feedback heb gegeven.
Het is daarom zo'n aangename verrassing om het nieuwe tabblad Advertenties te zien, waarmee je eenvoudig en intuïtief voorzieningen toevoegt, en hoeveel makkelijker je oude advertenties verwijdert die nooit zijn gepubliceerd. En natuurlijk de fotorondleiding. Als je de veranderingen nog niet hebt gezien, raad ik je aan om deze uit te proberen.
Zoals ik eerder al zei, luisteren we altijd naar feedback en we kregen geweldige vragen tijdens onze laatste Q&A in mei. Ik hoor graag weer van jullie en ik nodig jullie uit om al jullie vragen te stellen over deze nieuwste release.
Je kunt je vragen stellen in deze berichtenreeks tot het einde van de week op 17 november. Onze Airbnb-communitymanagers verzamelen de meestgestelde vragen over de release en ik beantwoord deze voor eind november.
Ik kijk ernaar uit om van jullie te horen en bedankt dat jullie zo'n belangrijk deel uitmaken van onze community.
Hartelijke groet,
Catherine
👉 Volg de onderstaande richtlijnen voor Q&A's:
Hi @Kim881, thank you for taking time to visit the Community Center, and share your thoughts about the Winter Release with us here. I've noted your question regarding the Listings Tab, which I will pass on to our team.
Thanks once again for sharing your feedback!
Quincy
@Quincythank you. I’m mostly asking why if you have more than six listings why you don’t have access to the update please? Seems we miss out? Cheers Kim
Hey @Kim881 I'm really pleased to hear from you because I'm experiencing the exact same issue. I'm unable to benefit from the listing editor. Although I can see that the listing tab has changed, when I click on it, the editor remains the older version. This is similar to what happened to me during the last summer release with the new calendar, and unfortunately, it hasn't been fixed yet.
You mentioned that the new listing editor service isn't compatible for hosts with more than six listings. I'm genuinely surprised to learn this because it's not mentioned anywhere. Now I'm certain that the drop in my reservations is not due to any fault of mine. Do you have any insights about this? I haven't heard any reasonable explanations or solutions from Airbnb.
Hi @Joy1578 Its been an issue. I do not even have the new Listings Tab. Apparently not available for host who have more than 6 listing. Why I have not idea?
Hi @Catherine-Powell, so one effect of the Winter Release (Summer Release for us in Australia) is that the "Guest Favourite" now appears as a search filter, instead of SuperHost. Is there any thought about also keeping Superhost as a search filter - just in case an area being searched does not have any Guest Favourites?
Geoff
Hello @Geoff7, thank you for sharing your feedback with Catherine!
Just so you know, I've edited your post and tagged Catherine. For future reference: tagging members will prompt a notification to them so that they will be notified of your comment 🙂
Hi Catherine, my question is related to the Listing Editor; this is a great tools but I noticed that I can't change the order of the photo in the rooms. To do so I should cancel all the photos and reload in the new order and this is really time consuming. Could you please ask for this improvement?
thanks a lot
Paola
Hi @Paola4, thank you so much for sharing your feedback here about changing the order of the photos! Just so you know, our support team is able to help you with reverting the Photo Tour should you wish to do so. You can contact them by clicking here 👈
Which other features have you explored so far?
Also, just a small note. I've edited your post and tagged Catherine for you. For future reference: tagging members will prompt a notification to them so that they will be notified of your comment 🙂
Quincy
Ciao @Catherine-Powell ,
grazie per questo opportunità di rivolgerti le nostre domande.
Mi piace questo continuo desiderio di migliorare il sito di Airbnb, ma al momento preferivo la versione precedente per quel che riguarda i guadagni dell'host.
Infatti precedentemente riuscivo a confrontare con maggiore facilità i guadagni di un mese con quelli di un altro mese.
Mi sono perso qualcosa o la scheda guadagni è diventata più complicata?
Anche per quel che riguarda il modo in cui si impostano i prezzi c'è molto da migliorare secondo me, sembrano più complicati e meno intuitivi.
Grazie dell'ascolto e un saluto dall'Italia! 🙂
English translation:
Hi Catherine,
thank you for giving us this opportunity to ask you our questions.
I like this ongoing effort to improve the Airbnb website, but for the moment I preferred the previous version regarding the host's earnings.
Previously I was able to easily compare one month's earnings with those from another month. Have I missed something or has the earnings tab become more complicated?
Also with regard to the way the prices are set there is a lot to improve in my opinion, they seem more complicated and less intuitive.
Thanks for listening and greetings from Italy! 🙂
Ciao @Dario0 grazie per aver lasciato questo feedback a Catherine Powell, è bello sapere che apprezzi l’intenzione di migliorare costantemente!
Ho letto il tuo commento circa la sezione guadagni e volevo accertarmi del fatto che tu ti stia riferendo proprio all'ultima Winter release e non ad una versione precedente. La nuova interfaccia è stata ideata proprio per consultare i guadagni in un unico posto ed avere a portata di mano tutte le informazioni di cui hai bisogno in un’unica scrivania.
Puoi verificare in questo link come si presenta la nuova interfaccia (per un confronto) e puoi leggere qui informazioni su come attivare l’accesso anticipato. Facci sapere quando puoi!
English translation:
Hi @Dario0 thanks for leaving this feedback to Catherine Powell, it's good to know that you appreciate the intention to constantly improve.
I read your comment about the earnings section and wanted to make sure you were referring to the latest winter release and not an earlier version. The new interface has been designed precisely so that you can see your earnings in one place and have all the information you need at your disposal on one desk.
You can check out what the new interface looks like at this link and you can read about how to activate early access here. Let us know when you can!
Ciao Walter, grazie del tuo messaggio.
E sì, ho l’accesso anticipato attivo.
Andando su “Guadagni” riesco a vedere un riassunto schematico fino al mese di maggio 2023. Ma se volessi fare come prima un confronto tra Ottobre 2023 e Ottobre 2022, ora non saprei come fare mentre precedentemente era molto facile con un comodo menù a tendina. Magari mi perdo qualcosa. Potete dirmi se anche nella nuova release c’è questa possibilità?
Grazie 😊
English Translation:
Hello Walter, thank you for your message.
And yes, I have early access active.
Going to "Earnings" I can see a schematic summary up to May 2023. But if I wanted to do as before a comparison between October 2023 and October 2022, now I wouldn't know how to do it whereas previously it was very easy with a convenient drop down menu. Maybe I am missing something. Can you tell me if there is also this possibility in the new release?
Thank you 😊
Grazie a te, @Dario0 per il tuo messaggio e per la tua precisazione. Davvero ottima domanda, perfetta per questa sessione con Catherine Powell! 😉
English transalation:
Thank you, @Dario0 for your message and your clarification. Really good question, perfect for this session with Catherine Powell! 😉
@Dario0 ...... sono totalmente d'accordo con te. La versione anteriore dello storico dei pagamenti era molto piu facile di navigare e velocemente vedere le informazioni.
English translation:
@Dario0 ...... I totally agree with you. The earlier version of the payment history was much easier to navigate and quickly see the information.
Hola @@Catherine-Powell
primero de todo un placer conocerte y poder ponerte cara a través del vídeo de tu presentación, es para mi un privilegio haber llegado hasta aquí a tan solo 3 meses de mi ingreso ha esta gran plataforma a la que formo parte, mí pregunta es:
Se podría gestionar de diferente forma las revisiones de poder conseguir a ser superanfitrión, por ejemplo en mi caso ahora mismo estoy cumpliendo al 100% de las cuatro requisitos y no puedo acceder a ello hasta el día 1 de Enero del 2024, la verdad creó que en este caso tanto perdemos vosotros como yo, no sería mejor en cualquier momento que uno llegue a cumplir los requisitos poder Ser SuperAnfitrion,
muchas gracias por permitirme este tiempo de preguntas!!
un saludo a todos, Devora🏡
English translation:
Hi Catherine Powell
First of all a pleasure to meet you and to be able to put you face through the video of your presentation, it is a privilege for me to have come here just 3 months after my entry to this great platform that I am part of, my question is:
For example in my case right now I am fulfilling 100% of the four requirements and I can not access it until January 1, 2024, the truth is that in this case both you and I lose, would not it be better at any time that one comes to meet the requirements to be able to be SuperHost,
thank you very much for allowing me this question time!!!
greetings to all, Devora🏡