[Closed] 2024 Summer Release: Q&A with Airbnb’s Christy Schrader
Hi Host Community, We hope you all are having a wonderful week. My name is Christy Schrader, and I’m the Director of Community Engagement at Airbnb. I’m also a proud Co-Host in beautiful San Francisco. I’d like to welcome you to our official Host Q&A for the 2024 Summer Release!
On May 1, Airbnb CEO Brian Chesky announced upgrades that will help you simplify communication with your guests, get a better look at your earnings, reorder your photo tour and provide more information on who you’re hosting.Brian also announced better ways to travel together and the extraordinary new experience of Icons.
We invite you to share your questions about these new features in this thread until Friday, May 10th. Our team will compile the top questions, and I will come back to you with answers by the end of the month.
We’re excited to hear your reactions to the latest updates and any questions you may have! Thank you for being such an important part of the Airbnb Community.
Bonjour, Nous espérons que vous passez une excellente semaine. Je m'appelle Christy Schrader et je suis directrice de l'engagement de la communauté d'Airbnb. Je suis également fière d'être co-hôte dans la magnifique ville de San Francisco. J'aimerais vous souhaiter la bienvenue à notre session de questions-réponses officielle pour l'édition été 2024 !
Le 1er mai, le président d'Airbnb, Brian Chesky, a annoncé des nouveautés qui vous aideront à simplifier la communication avec vos voyageurs, à obtenir un meilleur aperçu de vos revenus, à réorganiser votre visite photo et à en savoir plus sur les voyageurs que vous accueillez.Brian a également annoncé de meilleures façons de voyager en groupe ainsi que la nouvelle catégorie d'annonces Iconiques.
Nous vous invitons à envoyer vos questions au sujet de ces nouvelles fonctionnalités dans ce fil de discussion jusqu'au vendredi 10 mai. Notre équipe compilera les questions les plus fréquentes et vous apportera des réponses d'ici la fin du mois.
N'hésitez pas à nous faire part de vos réactions et de vos questions quant aux nouveautés ! Merci de jouer un rôle aussi important au sein de la communauté Airbnb.
Cordialement, Christy
👉 Merci de suivre les règles de la séance de questions-réponses ci-dessous :
Faites preuve de respect lors de vos interactions avec d'autres hôtes et l'équipe Airbnb. Les échanges doivent rester pertinents et constructifs.
Assurez-vous que vos questions concernent les nouveautés de l'Édition d’Été 2024 et qu'elles fournissent des remarques pertinentes à leur sujet.
Merci d’utiliser la section des commentaires pour poser des questions liées à la nouvelle édition et le bouton J'aime, si vous souhaitez voter pour une question que vous souhaitez voir abordée.
Assurez-vous que votre question est aussi claire que possible, précisez ce que vous souhaitez savoir et pourquoi vous pensez cela est pertinent pour la communauté d'hôtes sur Airbnb.
Toutes les questions seront examinées. Nous donnerons la priorité aux questions les plus pertinentes et les plus populaires.
N'utilisez pas ce fil de discussion pour signaler des problèmes spécifiques affectant votre compte. Veuillez créer un nouveau fil de discussion si vous avez besoin d'aide pour quelque chose vous étant spécifique.
Nous nous réservons le droit de supprimer les réponses qui ne respectent pas les règles ci-dessus.
Nous ferons de notre mieux pour faire en sorte que les préoccupations critiques concernant la dernière édition soient résolues.
Ciao! Mi auguro che stiate trascorrendo una splendida settimana. Mi chiamo Christy Schrader, faccio parte del team Community Engagement di Airbnb e sono anche una fiera co-host nella splendida San Francisco. Desidero darvi il benvenuto alla sessione ufficiale di domande e risposte per gli host relativa alla nostra 2024 Summer Release!
Il 1° maggio, il nostro CEO, Brian Chesky, ha annunciato degli aggiornamenti che vi aiuteranno a semplificare la comunicazione con gli ospiti, ad analizzare meglio i vostri guadagni, a ottimizzare il tour fotografico e a ottenere maggiori informazioni sulle persone che accogliete.Non solo, Brian ha anticipato anche delle novità relative ai viaggi di gruppo e il lancio della straordinaria categoria Icone.
Vi invitiamo a condividere in questo thread eventuali domande su queste nuove funzionalità. Avrete tempo fino a venerdì 10 maggio. Il nostro team raccoglierà le domande più rilevanti ed io provvederò a fornirvi le risposte entro la fine del mese.
Dunque, che aspettate? Fateci sapere cosa pensate degli ultimi aggiornamenti e inoltrateci le vostre domande! Grazie di essere parte della nostra community. Siete il nostro fiore all'occhiello!
A presto, Christy
👉 Assicurati di seguire le seguenti linee guida per la sessione di domande e risposte:
Rimanete rispettosi nelle vostre interazioni con gli altri host e con il team di Airbnb. Assicuriamoci che la nostra comunicazione sia significativa e costruttiva.
Vi preghiamo di concentrare le vostre domande sulla Summer Release 2024 e di fornire un feedback pertinente su questo argomento.
Utilizzate la sezione dei commenti per porre le vostre domande relative alla Release e il pulsante "Mi piace" per votare una domanda che vorreste fosse discussa.
Siate il più chiari possibile nelle vostre domande: descrivete ciò che vorreste sapere e perché pensate che sia rilevante per la nostra Community di host.
Tutte le domande saranno esaminate. Nelle risposte daremo priorità alle domande più pertinenti e popolari.
Non utilizzate questo thread per risolvere questioni specifiche che riguardano il vostro account. Vi preghiamo di iniziare una nuova discussione se avete bisogno di aiuto per qualcosa di specifico.
Ci riserviamo il diritto di rimuovere le risposte che non seguono le linee guida di cui sopra.
Faremo del nostro meglio per garantire che vengano affrontate le questioni critiche relative all'ultima Release.
¡Hola, anfitriones! Esperamos que estéis teniendo una semana fantástica. Me llamo Christy Schrader y soy la directora de Community Engagement en Airbnb. También tengo la suerte de ser coanfitriona en la preciosa San Francisco. ¡Os damos la bienvenida a nuestra ronda de preguntas y respuestas oficial sobre el lanzamiento de verano del 2024!
El 1 de mayo, Brian Chesky, el director ejecutivo de Airbnb, anunció un conjunto de novedades que os permitirán analizar mejor lo que ganáis, organizar vuestro recorrido fotográfico y disponer de más información sobre las personas a las que vais a hospedar, además de facilitaros la comunicación con los huéspedes.Brian también presentó algunas mejoras para los viajes en grupo y una nueva categoría de experiencias extraordinarias: Iconos.
Os invitamos a que compartáis las preguntas que queráis sobre las nuevas funciones en este hilo de aquí al viernes 10 de mayo. Nuestro equipo recopilará las más populares y os responderé a finales de mes.
¡Estamos deseando saber qué os han parecido las novedades y cuáles son vuestras dudas para aclarároslas! Gracias por ser una pieza esencial de la comunidad de Airbnb.
Un saludo,
Christy 👉Ten en cuenta estas pautas cuando vayas a formular tus preguntas:
Sé respetuoso en tus interacciones con otros Anfitriones y con el equipo de Airbnb. Asegurémonos de que nuestras comunicaciones sigan siendo significativas y constructivas.
Por favor, mantén tus preguntas centradas en el lanzamiento de verano 2024 y proporciona comentarios relevantes sobre el tema.
Utiliza la sección de comentarios para formular preguntas relacionadas con el lanzamiento y el botón "Me gusta" para dar un voto positivo a una pregunta que te gustaría que se tratara.
Sé lo más claro posible, describe lo que quieres saber y por qué crees que es importante para nuestra comunidad.
Todas las preguntas serán revisadas. Daremos prioridad a las preguntas más relevantes y populares.
No utilices este hilo para plantear cuestiones específicas que afecten a tu cuenta. Por favor, abre un nuevo hilo si necesitas ayuda para algo específico para ti.
Nos reservamos el derecho a eliminar las respuestas que no sigan las directrices anteriores.
Haremos todo lo que esté en nuestra mano para garantizar que se aborden las preocupaciones críticas sobre la última versión.
Olá, anfitriões! Esperamos que todos estejam tendo uma semana maravilhosa. Meu nome é Christy Schrader e sou diretora de Engajamento da Comunidade no Airbnb. Também tenho orgulho de ser coanfitriã na bela cidade de São Francisco. Quero dar a vocês as boas-vindas a nossa sessão oficial de perguntas e respostas para anfitriões sobre a edição de maio de 2024!
Em 1º de maio, o CEO do Airbnb, Brian Chesky, anunciou melhorias que ajudarão você a simplificar a comunicação com os hóspedes, visualizar melhor os ganhos, reorganizar o tour por fotos e ter mais informações sobre quem você está hospedando.Brian também anunciou melhorias para as viagens em grupo e os Icônicos, uma nova categoria de experiências extraordinárias.
Convidamos você para compartilhar suas dúvidas sobre esses novos recursos nesta conversa até sexta-feira, 10 de maio. Nossa equipe irá reunir as principais perguntas e eu retornarei com as respostas até o final do mês.
Queremos saber o que vocês acharam das últimas novidades e quais são suas dúvidas! Agradecemos a vocês por serem uma parte tão importante da comunidade do Airbnb.
Cordialmente, Christy
👉 Não se esqueça de seguir as seguintes diretrizes para as perguntas e respostas:
Seja respeitoso ao interagir com outros anfitriões e com a equipe do Airbnb. Queremos garantir que nossas comunicações sejam significativas e construtivas
Mantenha suas perguntas focadas no lançamento do Verão 2024 e forneça feedback relevante sobre o assunto
Use a seção de comentários para fazer perguntas relacionadas ao lançamento e o botão "Curtir" para dar o seu voto de aprovação a uma pergunta que gostaria de ver abordada
Seja o mais claro possível, descreva o que você quer saber e por que você acha que isso é importante para a nossa comunidade
Todas as perguntas serão analisadas. Daremos prioridade às perguntas mais relevantes e populares
Não use este tópico para fazer perguntas específicas que afetem exclusivamente a sua conta. Se precisar de ajuda com algo específico sobre você, por favor, crie um novo tópico
Nós nos reservamos o direito de excluir respostas que não sigam as diretrizes acima
Faremos o possível para garantir que as principais dúvidas sobre o lançamento mais recente sejam abordadas
Liebe Gastgeber:innen, ich hoffe, ihr habt alle eine tolle Woche. Mein Name ist Christy Schrader und ich bin Director of Community Engagement bei Airbnb. Außerdem bin ich stolze Co-Gastgeberin im schönen San Francisco. Ich möchte euch zu unserem offiziellen Q&A für Gastgeber:innen begrüßen, bei dem wir eure Fragen zum Sommer-Update 2024 beantworten werden.
Am 1. Mai kündigte Brian Chesky, CEO von Airbnb, Upgrades an, die euch helfen werden, die Kommunikation mit Gästen zu erleichtern, einen besseren Überblick über eure Einkünfte zu erhalten, euren Fotorundgang neu anzuordnen und bereits im Vorfeld mehr über eure Gäste zu erfahren.In seiner Präsentation gab Brian zudem neue Optionen für Gruppenreisen bekannt und stellte die neue Kategorie „Ikonen“ für ganz besondere Erlebnisse vor.
Bis Freitag, den 10. Mai, könnt ihr in diesem Thread eure Fragen zu diesen neuen Features stellen. Unser Team wird die Top-Fragen zusammenstellen, und ich werde mit euch bis Ende des Monats die Antworten teilen.
Wir freuen uns auf eure Fragen und Reaktionen auf die neuesten Updates. Danke, dass ihr so ein wichtiger Teil der Airbnb-Community seid.
Herzliche Grüße
Christy
👉Bitte beachtet die folgenden Richtlinien für die Fragerunde:
Bleibt respektvoll in eurem Umgang mit anderen Gastgebern und dem Airbnb-Team. Lasst uns sicherstellen, dass unsere Kommunikation sinnvoll und konstruktiv bleibt.
Bitte konzentriert euch bei euren Fragen auf die Sommer-Updates 2024.
Bitte nutzt den Kommentarbereich, um eure Fragen zum Update zu stellen und den Daumen-Knopf, um die Frage, die ihr gerne behandelt sehen würdet, hochzustufen.
Seid so klar wie möglich, beschreibt, was ihr wissen möchtet und warum ihr denkt, dass es für die Gastgeber-Community relevant ist.
Alle Fragen werden gelesen. Wir werden die Relevantesten und Beliebtesten bevorzugen.
Nutzt diesen Thread nicht, um spezifische Angelegenheiten, die euer Konto betreffen, zu eskalieren. Bitte startet dazu ein neues Thema, wenn ihr Hilfe zu einem bestimmten Thema benötigt.
Wir behalten uns das Recht vor, Antworten, die nicht den oben genannten Richtlinien entsprechen, zu entfernen.
Wir werden unser Bestes tun, um sicherzustellen, dass kritische Fragen zum neuesten Update beantwortet werden.
Dag allemaal, Hopelijk alles goed met jullie. Mijn naam is Christy Schrader en ik ben Director of Community Engagement bij Airbnb. Daarnaast ben ik co-host in het prachtige San Francisco. Van harte welkom bij onze officiële Q&A voor Airbnb 2024: nieuw deze zomer.
Op 1 mei heeft de CEO van Airbnb, Brian Chesky, allerlei nieuwe functies aangekondigd, bijvoorbeeld om de communicatie met je gasten makkelijker te maken en je meer inzicht te geven in je inkomsten. Verder kun je voortaan je fotorondleiding anders indelen en vooraf meer te weten komen over je gasten.Brian presenteerde ook verbeteringen voor mensen die samen reizen, en nog een andere bijzondere nieuwigheid: Iconen.
Heb je vragen over deze nieuwe functies? Stel ze dan hier (wel graag uiterlijk vrijdag 10 mei). Ons team zal de meest populaire vragen verzamelen en tegen het einde van de maand zal ik bij jullie terug komen met de antwoorden.
We zijn benieuwd wat je van de updates vindt. En aarzel vooral niet als je vragen hebt. Bedankt voor je bijdrage aan de Airbnb-community.
Hartelijke groet,
Christy
👉 Houd rekening met de volgende richtlijnen voor de Q&A sessie:
Blijf respectvol in uw interacties met andere Hosts en het Airbnb team. Laten we ervoor zorgen dat onze communicatie zinvol en constructief blijft.
Houd je vragen gericht op de 2024 Zomer Updates.
Gebruik het commentaargedeelte om je vragen te stellen over de update en de duimknop om de vraag te upvoten die je graag behandeld ziet.
Wees zo duidelijk mogelijk, beschrijf wat je wilt weten en waarom je denkt dat het relevant is voor de Host Community.
Alle vragen worden gelezen. We geven voorrang aan de meest relevante en populaire vragen.
Gebruik deze thread niet om specifieke problemen met betrekking tot je account te escaleren.Begin een nieuwe threadals je hulp nodig hebt met een specifiek probleem.
We behouden ons het recht voor om reacties te verwijderen die niet aan de bovenstaande richtlijnen voldoen.
We zullen ons best doen om ervoor te zorgen dat kritische vragen over de nieuwste update worden beantwoord.
Hi @Christy-Schrader, the introduction of Airbnb icons has sparked a lot of excitement! Looking towards the future, how do you envision the evolution of these icons? Are there specific themes or unique experiences you foresee becoming part of this exclusive category? We’d love a sneak peak into what’s coming next!
Hello @Dolly36, I'm so glad to see that you're interested in knowing more about Airbnb Icons and you've asked some really great questions in this regards. How has your experience been with other updates?
Hi @Christy-Schrader, I always have plenty of feedback about the app & website and never know where to provide it. I have given suggestions via chat and over the phone but I know they never go anywhere. Is this actually a forum to be able to leave feedback that will get to the right team?
As a longtime Host I always appreciate any updates, but do you guys test features and/or design changes with a sample group of Hosts? The new Listing Editor layout, with the categories crammed on the left side of the page in a long column, is good in theory but could use some work (especially if working on a small laptop screen...)
We should at least have the OPTION to switch back and forth to the original horizontal layout or the new vertical layout.
Hope to hear back, and I can offer even more feedback and suggestions. Some things are such simple design fixes but have nagged me for years. Thanks!
Hi @Darrin32, We appreciate your input, and you're absolutely at the right place to share your feedback.
As an experienced Host, your point of view is extremely valuable. We would love to hear more from Hosts like you, so please don't hesitate to share additional feedback or ideas. Once again, I appreciate your feedback on the new updates.
@Darrin32 Yes! Our Community Center is one of the best places to share your feedback with Airbnb. If you'd like to share more feedback with Airbnb or have a conversation with other experienced Hosts related to your hosting experiences or listings settings, you can also create a new post by starting a conversation. Hope this tip helps!
messages are better and you are improving the "Income" section after the previous bad changes. Is it possible to restore the original notification sound?
Hello @Dario0, thanks so much for participating in this thread. I’m delighted to hear that you find the improvements in the income section and the messages helpful for your hosting experience😊
We appreciate your feedback about the Airbnb notification sound.
I really appreciate the new chat UX—it's a significant improvement! However, I've noticed a few minor issues that could use some attention. Specifically, entering reservation details via chat has become more complex; now it takes three clicks from the general inbox (Guest chat -> Details -> Reservation). Though seemingly small, this process is quite time-consuming for hosts.
So, are you considering to go back to the previous Reservation details flow, or the new interface is something you think goes in the right direction from your point of view?
Additionally, I'm hopeful for some minor enhancements to the filters:
It would be helpful to filter by favorites or unread messages without having to choose a category first.
The Archive feature seems quite hidden, and not allow to activate filters.
As for the "iconic" update, it reminds me of the "Night At" campaign that existed in the past. In my survey of hosts, I mentioned that "Night At" was my favorite campaign, so I am really glad to see it come to fruition.
I believe that Airbnb's focus on excitement and adventure is something that I can empathize with and that differentiates the platform from the competitors. I love it! ❤️
I also like the new UI. The new tabs for hosting, traveling, and support for message updates are clearly visible, which is great. The Emoji reaction feature is also great for when I don't need to reply but just want to let my guests know how I feel about it.
Hi @Christy-Schrader. Are you the new @Catherine-Powell ? If so welcome to the CC and I hope you have fun interacting with the hosts, guests and weirdos on here. Its an eclectic bunch........
Thanks for the update! A question which arises often in our community is: While the guest favorite logo/icon is black, some turned into golden. What are the exact criteria for this, and how can I work on it?
1. Could you consider reimplementing the search by internal name function? At the moment you can no longer search for the internal names of the listings, only for the name of the city or the name of the listing.
2. Could you consider reimplementing again the multiple listings editing? We have more then 100 listing. For hosts like us being able to editing more than one listing at the same time was a very good function.
3. Could you please reimplement the list of listing once you are in the listing editor?
