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Hi host community,
My name is Christy Schrader, and I’m the Director of Community Engagement at Airbnb. I’m excited to welcome you to the 2024 Winter Release Q&A.
Airbnb announced upgrades today to help you host. It’ll be easier to find a co-host, earn money as a co-host, get valuable insights into your earnings, and communicate more efficiently with guests. We also announced a more personalized app for guests that includes new search features.
We look forward to hearing your feedback on the latest upgrades. Please share your questions in this thread by October 22. I’ll share answers to the top questions in a couple weeks.
Thank you for being such an important part of the Airbnb community.
Warmly,
Christy
👉 Q&A Guidelines:
🇫🇷 Lisez ce message en français:
Chers hôtes,
Je suis Christy Schrader, directrice de l'engagement de la communauté d'Airbnb. J'ai hâte de vous accueillir pour notre séance de questions-réponses sur l'édition hiver 2024 Airbnb.
Aujourd'hui, Airbnb a annoncé des nouveautés qui vont simplifier vos activités. Trouver des co-hôtes, gagner de l'argent en tant que co-hôte, obtenir de précieuses informations sur vos revenus, ou encore communiquer plus efficacement avec les voyageurs... Tout cela va devenir bien plus facile. Nous avons également annoncé une application plus personnalisée pour les voyageurs, qui comprend de nouvelles fonctionnalités de recherche.
Nous attendons avec impatience vos commentaires sur ces dernières nouveautés. N'hésitez pas à nous faire part de vos questions dans ce fil de discussion avant le 22 octobre. J'apporterai des réponses dans quelques semaines aux questions qui seront revenues le plus souvent.
Merci de jouer un rôle aussi important au sein de la communauté Airbnb.
Cordialement,
Christy
👉 Veillez à suivre les consignes de la séance de questions-réponses ci-dessous :
🇮🇹 Leggi questa discussione in italiano:
Un saluto a tutta la community di host!
Mi chiamo Christy Schrader, lavoro come Director of Community Engagement per Airbnb. Sono felice di darvi il benvenuto alla sessione di domande e risposte sulla 2024 Winter Release.
Airbnb oggi ha annunciato delle novità che vi aiuteranno nell'attività di host. Ora vi risulterà più facile trovare un co-host, guadagnare svolgendo tale ruolo, ottenere informazioni preziose sui vostri guadagni e comunicare in modo più efficiente con gli ospiti. Abbiamo anche annunciato un'app più personalizzata per gli ospiti che include nuove funzionalità di ricerca.
Non vediamo l'ora di ricevere il vostro feedback sugli ultimi aggiornamenti. Vi invitiamo a porre le vostre domande in questa conversazione entro il 22 ottobre. Risponderò a quelle più comuni entro un paio di settimane.
Grazie di essere parte della nostra community. Siete il nostro fiore all'occhiello!
A presto,
Christy
👉 Assicuratevi di rispettare le linee guida sulla sessione di domande e risposte qui di seguito:
🇪🇸 🇲🇽 🇦🇷 🇨🇴 🇨🇱 🇵🇪 🇨🇺 Lee este hilo en Español:
Hola, comunidad de anfitriones:
Me llamo Christy Schrader y soy la directora de Community Engagement en Airbnb. Hemos organizado una ronda de preguntas y respuestas sobre el lanzamiento de invierno del 2024 y me encantaría que participaras.
Airbnb ha anunciado hoy algunas novedades para ayudarte a hospedar. Ahora, te resultará aún más sencillo ganar dinero como coanfitrión, encontrar uno, consultar información importante sobre tus ingresos y comunicarte de manera más eficiente con los huéspedes. También hemos presentado opciones más personalizadas para los huéspedes en la aplicación que incluyen nuevas funciones de búsqueda.
Nos encantaría saber lo que piensas sobre estos cambios. Puedes dejarnos las dudas que te surjan en este hilo antes del 22 de octubre. En dos semanas, responderé a las principales preguntas.
Gracias por ser una pieza esencial de la comunidad de Airbnb.
Un saludo,
Christy
👉Ten en cuenta estas pautas cuando vayas a formular tus preguntas:
🇧🇷 🇵🇹 Leia este tópico Portuguese:
Olá, comunidade de anfitriões,
Meu nome é Christy Schrader e sou diretora de Engajamento da Comunidade no Airbnb. Estou muito feliz em receber você na sessão de perguntas e respostas sobre a edição de outubro de 2024.
Hoje, o Airbnb anunciou várias novidades para ajudar você a receber hóspedes. Será mais fácil encontrar um coanfitrião, ganhar dinheiro como coanfitrião, obter informações valiosas sobre seus ganhos e se comunicar de forma mais eficiente com os hóspedes. Também anunciamos um aplicativo mais personalizado para os hóspedes, que inclui novos recursos de busca.
Aguardamos seu feedback sobre as atualizações mais recentes. Compartilhe suas dúvidas nesta conversa até 22 de outubro. Compartilharei as respostas para as principais perguntas em algumas semanas.
Agradecemos a vocês por serem uma parte tão importante da comunidade do Airbnb.
Cordialmente,
Christy
👉 Siga estas orientações ao elaborar perguntas:
🇩🇪 Lies diesen Beitrag auf Deutsch:
Hallo liebe Gastgeberinnen und Gastgeber,
mein Name ist Christy Schrader. Ich bin Director of Community Engagement bei Airbnb. Ich freue mich sehr, euch angesichts des Winter-Updates 2024 Frage und Antwort stehen zu dürfen.
Airbnb hat einige Neuerungen angekündigt, die euch beim Gastgeben zusätzlich unterstützen sollen. Ab sofort ist es einfacher, Co‑Gastgeber:innen zu finden, euch selbst als Co‑Gastgeber:innen etwas dazuzuverdienen, wertvolle Einblicke in eure Einkünfte zu erhalten und effizienter mit euren Gästen zu kommunizieren. Außerdem haben wir die App für Gäste noch weiter personalisiert und neue Suchfunktionen eingeführt.
Wir freuen uns schon jetzt auf euer Feedback zu den neuesten Upgrades. Bitte teilt eure Fragen bis zum 22. Oktober in diesem Nachrichten-Thread. Ich werde in ein paar Wochen Antworten auf die wichtigsten Fragen geben.
Danke, dass ihr die Airbnb-Community zu dem macht, was sie ist.
Herzliche Grüße
eure Christy
👉 Bitte beachtet die folgenden Regeln für die Fragerunde:
🇳🇱 Lees dit artikel in het Nederlands:
Hoi allemaal,
Mijn naam is Christy Schrader en ik ben de Director of Community Engagement bij Airbnb. Welkom bij de Q&A voor Airbnb 2024: nieuw deze winter.
Airbnb heeft vandaag verbeteringen aangekondigd speciaal voor hosts. Zo wordt het makkelijker om een co-host te vinden, geld te verdienen als co-host, inzicht te krijgen in je inkomsten en efficiënter te communiceren met gasten. Daarnaast hebben we een meer gepersonaliseerde app voor gasten aangekondigd met nieuwe zoekfuncties.
We zijn benieuwd wat je van de verbeteringen vindt. Heb je vragen, stel ze dan vóór 22 oktober onder dit bericht. Over een paar weken kom ik bij jullie terug met antwoorden op de belangrijkste vragen.
Bedankt voor je bijdrage aan de Airbnb-community.
Hartelijke groet,
Christy
👉 Volg de onderstaande richtlijnen voor Q&A's:
Hi @Chris-And-Monica0 , thanks for your feedback.
Airbnb encourages hosts to search the network and message several co-hosts in your area sharing this information about your property and what you're looking for and asking for them to send offers with their rates.
We've also published answers to the popular questions of the Winter Release 👉HERE👈. We’d be delighted if you’d take a look and let us know what you think!
Quando que nosso perfil aparece na rede de co-anfitrião ?
[Translated by Community Manager]
Olá @Leandro504, muito obrigado pela sua resposta! Você poderia compartilhar mais detalhes sobre a sua pergunta?
[Translated by Community Manager]
Hello, thank you so much for your reply! Would you be able to share more details regarding your answer?
Hi @Christy-Schrader ,
It would be great if co-hosts who are not the primary hosts could also qualify for Superhost status, especially since they often handle the majority of the work, if not all of it. I think recognizing their efforts in this way would be a positive step forward.
Best regards!
Alberto
Dear @Christy-Schrader
Nice to find you here!
Very happy for this release and especially the co host launch. A great opportunity for those who have been doing this for a long time and for the younger generation
Last night I attended with excitement the in person event in Milan to launch co host Italy with Andrea, Semere, Antonio, manager team, and many Italian co hosts
It is a project that needs to grow but there are the foundations for it to become a major program
My experience focuses specifically on helping owners become outstanding hosts.
My service is generally on a term basis, the time it takes for owners to acquire all the information and solid foundation to take the business forward
I would like owners to be able to evaluate the co hosts performance and this evaluation would fit into the co hosts profile as a curriculum to help choose the best local co host
What do you think?
Thank you
a hug
Claudia
Request for Co-host should pull PREFERRED NAME, not legal first name
Hello everyone!
I’ve hosted many guests and co-hosted more than two units over the past four years.
My reviews average above 4.8, and both my husband and I are Superhosts. We tried to join the co-host program, but we were both put on a waitlist. I'm not sure what that means.
Does anyone know why there is a waitlist for the program?
Thank you!
Hi @Julia5108 , while there is no limit on how many co-hosts can be part of the network, in popular locations Airbnb may add co-hosts to a waitlist. If the application meets the Co-host requirements, the submission review and approval is automated, but a final manual check of the profile takes place before it is published.
I hope it helps!
I was actually hoping they'd offer of some sort of training sessions for long-distance hosts...give a reality check to those who think "it's a great way to make money because it will run by itself". Too many hosts who turn things over to too many assistants who have helpers and no one addresses anything. Very disappointing move imo.
Brian: you can't take the work out of hosting. It's a position of hospitality and serving. It's literally hands-on. What a sad post that you'd encourage more absentee hosting when there are so many already !
Hello @Cheri354
I share your concerns and what you say rings true with me😊 As a hands on host too, I'm wondering if Airbnb is not trying to do away with our type of hosting , "old style"( some might say). For me this is what sets Airbnb out from the rest and why they have had my loyalty for the last 4 years.
Plus the pressure to be on Instant Book and to offer self check-in is very real. Airbnb don't have many filters for guests to pick from but those two are definitely up there. I thought we were different from Booking.com offering that personal touch and sense of community?
Are we a dying bread I wonder and soon to become extinct?
My intention is not to get the backs up of all co-hosts , a lot of co-hosts do a fantastic job but this massive campaign gives the impression that this is the only way forward if you want to be successful. Most of us are already in an over saturated market and I fear that this new campaign will make things even harder for hosts - old and new.
Hello everyone! How long does will take to get a Co-host place? It seems like there are very, very feel co-host people per city. Can we apply for other cities also? Thanks
Luiz
Hi @Luiz1149 , Welcome to the community center!
Co-hosts in the network are limited to providing hosting services within 100 kilometers (about 60 miles) of their location. You’re required to set your local service area when you join the network. I hope this information helps clarify!
Olá @Christy-Schrader ,
1- Eu tenho algumas dúvidas com relação ao destaque "Cancelamento Gratuito " nos anúncios , na página de busca . Se trata somente de um destaque ou é mais um ponto determinante para que o anúncio apareça com prioridade?
2- Os membros do clube de anfitriões que participo no litoral de São Paulo , sugerem na ferramenta "Datas personalizadas" a possibilidade de selecionar uma politica de cancelamento diferenciada também.
Se o Airbnb está focando no destaque " Cancelamento gratuito" não acha que introduzindo a sugestão acima, teríamos mais anúncios oferecendo cancelamento gratuito para o dia a dia ?
Obrigada pela disponibilidade em responder perguntas !
[Translation added by OCM
Hello @Christy-Schrader,
I have a few questions regarding the "Free Cancellation" label on listings in the search results. Is this just a highlighted feature, or does it play a significant role in giving the listing priority?
Members of the host club I’m part of on the São Paulo coast have suggested adding an option in the "Custom Dates" tool to allow for a different cancellation policy selection as well.
If Airbnb is emphasizing "Free Cancellation," don't you think that implementing the suggestion above could lead to more listings offering free cancellation on a regular basis?
Thank you for taking the time to answer my questions!
Thanks for the update, Christy! Excited about the new features for co-hosting and the personalized app enhancements. Looking forward to seeing how these improvements can enhance our hosting experience. I’ll definitely share my questions!
Aloha @Christy-Schrader
This is Nick and DeAnna Batchelor in Honolulu, Hawaii. Hope you are doing awesome. We are excited too about the co-host network on Airbnb. We are almost 10 years now on Airbnb and have gained so much experience and love it.
We filled out everything recently and was able to save and looks good but we see the location where you put your area or zip code doesn’t save and won’t complete it because of it. Can you help?
Not sure if it’s a tech issue. But wanted to be on board so please let us know what you can do.
Mahalo!
Nick and DeAnna Batchelor