Introducing Superhost Week

[Laura_C]

Hi everyone,

Let me take a second to introduce myself: I’m Laura Chambers, and I lead the team at Airbnb that’s dedicated to helping hosts like you succeed. (You might remember me from the most recent Host Q&A.) I’ve been a fan and engaged user of Airbnb for a long time, but since I officially joined the team here in July, one thing has become even more clear to me: It’s the wonderful community of hosts that makes Airbnb so special.

Within the Airbnb hosting community, we’re particularly appreciative of Superhosts. As 2018 draws to a close, we wanted to do something special to celebrate them. So today,  I’m thrilled to announce that we’re kicking off an exciting new event for the first time ever: Superhost Week!

Congratulations to those of you who are Superhosts. It’s such a huge achievement. Airbnb’s community is powered by great hospitality and trust, and you exemplify that spirit and excellence. It should be no surprise that Superhosts earn about 22% more on average*—guests really value your hospitality.

This week will be full of celebrations and recognition. Here’s what Superhosts can expect:

• A personalized gift: If you’re a Superhost, check your inbox. We hope you’ll enjoy the custom map you just received, highlighting your own journey as a host with Airbnb.
  
  
• Marketing to guests: This week, Superhosts will be featured at the top of Airbnb’s home page, giving Superhosts more visibility to the millions of people who visit Airbnb each day. Here’s what they’ll see:

If guests are curious and click to learn more, they’ll go to a brand new web page where we’re showcasing Superhosts. This page will help them better understand the Superhost badge icon on your listing, as a symbol of the amazing hospitality you provide.

• Social celebration: Throughout the week, we’ll be highlighting some extraordinary Superhosts on social media channels. Check it out and follow along here:
  • Facebook
  • Instagram
  • YouTube

I hope you enjoy this week of celebration! We’re committed to continually improving the Superhost program, and some changes are already underway. For example, we just introduced new criteria to ensure that hosts who host longer stays have fair access to becoming Superhosts. I’d love to hear your ideas for what we can do to make the program even better. Let me know your suggestions in the comments below. I’ll be checking in throughout the week.

Congratulations again to those of you who are Superhosts. Thanks for everything you do— and happy hosting!

Laura

*Based on internal Airbnb data comparing median aggregate revenue earned by Superhosts to other hosts (with 10+ bookings) on the platform worldwide during 2017.

[Laura_C]

Hi @Maria1032 - I'm sorry to hear about your experience.

I've shared this information with the Plus team and they will have someone get back to you to help you with the process.

Happy Superhost Week and thanks for being an amazing host! ~Laura

[Maria1032]

Hi @Laura_R, many thanks for your help, I am still waiting the answer from Airbnb photography department for more than one week, so my property looks totally incomplete because of the pictures. 

Thank you very much for the Superhost week, it's an excellent idea, thanks! 

Regars, 

Maria x 

[Christos49]

Hi Laura 

it is a wonderful idea. The problem we faced in Greece is the extreme income tax and the limit 90 days per year . 

Note that we can expand the period of the holidays offer as well as to give thematic holidays to guests and specially to families. 

Is it a good idea to have as guests "super hosts" with a special price ? Super hosts community will enjoy special prices for holidays all over the world 

Chris 

[Emily-And-Brett1]

Thank you for the appreciation of a Super Host status. Thrilled to be a part of Air BnB! It is a privilege to serve our guests with a great experience. Nothing is more important than comfort and attentive care when away people are from home. So nice to be recognized and to have the help of promoting what we love to do!

Thanks again! 

[Eddy10]

Thank you Laura, Airbnb's team & Airbnb's community. For celebrate and appreciate us. I already received a few inquiry/chat from potential guest. Hope this will continue for extra longer period.

I hope one day can attend or be part of Host Q&A sessions.

Happy Superhost Week Everyone!!

[Laura_C]

Wow that's great news @Eddy10!! Congratulations and happy Superhost Week! ~Laura

[Ibolya1]

I just love hosting! Thank you for the support we receive from Airbnb long may it continue...

[Alyce0]

Alyce **** , Asheboro , NC , I am a super host  and want to know about  the PLUS program. Thank you so much for recognizing us.

*[Surname hidden for safety reasons]

[Laura_C]

Hey there @Alyce0.

We've updated the information on how to become a Plus host to make it a bit clearer. If you go to our new Superhost host-facing landing page (here), there are some 'frequently asked questions' at the bottom. You'll see details there on how to do it. Happy Superhost week! ~Laura

[Chris1525]

It has been great to be a part of this since 2013😍

[Rhona11]

This is great!  Thanks for the recognition. Love being part of the Airbnb community.  

[Coppelia0]

So proud to be a super host and provide my guests with the best experience 

[Iain-and-Trish0]

16 reservations is a fantastic year for us. Glad we've made Superhost and hope that the new rules help us to maintain that staus for us. (Not without a bit of work from our side of course!)

[Laura_C]

Congratulations on being a Superhost @Iain-and-Trish0!!! 

[Mario647]

Thanks for promoting the Superhost Status.