Introducing a set of hosting tools inspired by your feedback

[Airbnb]

Over the past few months, we’ve spent a lot of time listening to and learning from our hosts, trying to understand the things you need from us to weather this global crisis. In many of these conversations, the same two themes keep coming up over and over:  transparency and control.

We’ve heard you say you want information about travel trends and guest preferences—and tips on how to adapt. But you’re not just interested in recommendations without context. You want to host on your own terms, with the info and insights you need to be successful.

Based on your feedback, we’re rolling out a new set of easy-to-use tools that will empower hosts like you to do exactly that. These include:

• The new Opportunities tab, which offers exclusive booking insights in your area and actionable tips designed to help you adapt to guest preferences quickly
• An insights email series featuring more competitive intelligence, as well as booking and pricing trends, delivered to your inbox regularly
• The Resource Center, our global platform that launched earlier this year with articles and videos showcasing the best tips, insights, guidance, and updates for hosts

We’ll be revealing more about the insights email series in a new post on the Resource Center in the coming weeks. In the meantime, head here to learn more about Opportunities.

Learn more

[Helen427]

@Yadira22 @Airbnb @Helen350 @Ann72 @Colleen253 

@Mark116

Equally as important , which countries were those surveyed from and what are the list of questions asked.???

@Airbnbwould you please be so Kind to put the link up to the survey questions so we can provide constructive criticism how to perhaps improve future ones for the betterment of our community & image of the company? 

As an example in relation to Hosting and Guests, the Enhanced Cleaning program survey & what guests wanted was undertaken in April 2020, 3 months ago and involved around 2500 participants.

- Details are on the page that advertised and promotes the Enhanced Cleaning program.

That survey  included people from USA , UK & Australia which is not factoring into account basic Civil Rights or that of existing laws in relation to Public Health standards in the world & various countries, including New Zealand where we had had the most stringent restrictions imposed on our basic human rights & civil liberties,  that have to be adhered to regardless of Covid19 / Coronavirus.

Disinfecting of ones home, hospitals, businesses has always been required under Public Health Laws dating back as far back as the 1800's and before, wherever infectious diseases may or may not have been present,  and are not at all new.

Indeed some products used for disinfection can & do cause harm to public health.

To give an example, we all faced increased availability of hand sanitizers wherever we went and the high use of them in confined entrances to supermarkets, banks, airports, places of quarantine like hotels,  have "consequences" to those who may already have pre existing respiratory, eczema and other medical matters.

Masks / Face coverings are known to cause adverse reactions to skin complaints, trigger flash backs & trauma to those who have been held against their will & raped, attacked etc.

 There's always a "consequence" whatever decisions are made.

 In general terms "research surveys" are flawed as they don't factor into account the many variables of the wider society.

Blanket approaches simply don't work.

Wake up people.

The world hasn't ended, nor was it about to bc of Coronavirus/ Covid19.

[Jamie206]

@Airbnb 

Please! Sweet baby Jesus! Stop implementing random policies and suggestions that absolutely no one is asking for. Get your house in order and get your phone answering service cancelled. Start giving us some real customer service support or give us control and transparency to the system.

[Harry365]

this is a lightweight put powerful template tool that can help enhance experience: https://coda.io/@harry/airbnb-host-guide. check it out!