Meet the new Reservations List — inspired by you

[Airbnb]

You’ve told us that the Reservations List is an important tool for managing your listing on Airbnb, so we want to make sure it has the functionality you need. We asked hosts in the Community Center how you use the Reservations List and what improvements you’d like to see. Then we redesigned the page from the ground up, incorporating some of your feedback.

 Here are some of the improvements you can expect:

Easier access: Many of you told us that the Reservations List had become difficult to find. To address this, we added a direct link to the main navigation at the top of your page (to the right of Inbox). Now, you can access your reservations anytime, without having to bookmark the page.

Better navigation: As we added information to the Reservations List over the years, it became difficult to scan quickly for the details you wanted. So we moved some of the information around to make the page cleaner and more intuitive.

The most important information is listed in the columns. Click the Details button in the right column to open a full-page view of the reservation, including the payout breakdown, additional guests (if applicable), cancellation policy, and more. We also redesigned the page to be more printer-friendly so that your downloadable reports are easier to read.

Sort and filter functions: We added sort and filter capabilities to give you more ways to view your list of reservations. You can now view your reservations by Upcoming or All, as well as sort by booked dates. We’ll continue to add sorting and filtering functionality, so watch for more updates.

Downloadable Reservations List: Your Reservations List is now more portable. By popular demand, we’ve introduced a brand new export functionality. Now you can export your entire Reservations List as a comma-separated values (CSV) file, which you can open in Excel or another spreadsheet app.

More accessible calendar syncing: The calendar syncing function is now easier to find under the Export menu in the upper right of your Reservations List. You can export your reservations to any calendar that uses the iCalendar format, such as Google Calendar. 

Consolidated follow-up menu: You still have all of the follow-up actions available that you can take on a specific reservation, including Call, Email, or Cancel. We moved these functions to a submenu that you can access by clicking the three dots to the right of the Details button. On this menu you’ll also find the reservation number and VAT invoices (if applicable), so that they’re always easily on hand.

Ongoing feedback: We want your continued input so that we can keep improving the Reservations List, so we included a feedback module on the page. You can submit your ideas anytime for making the Reservations List even more powerful.

Stay tuned for more changes as we continue updating the Reservations List!

[Jana103]

Don't like it! Just when I have learned where Airbnb has hidden what I want to see, you move it again. Are you related to Microsoft?

[Mark-and-Evita0]

Thank you! I would like improvements in other areas, too. We could do with different nightly price for 1 night booking, too. Or specify cleaning fee for 1 night booking or less than ‘specified nights’

[Eve121]

Thanks for working on improvements. But this time I must say I'm not happy at all because the print is so tiny and even enlarged the print is too faint in colours and I can't read it. Please please make the print darker with more contrast to the background.

[Aesha0]

Awesome job. Thank you! I really like the ease of use now.

[Dawn257]

Thank will make it so much easier

Dawn [Surname hidden] 

[George286]

loved the new reservation updates, very helpful, clear and usefull information. thank you 

[Spiros2]

Brilliant 

[Nick55]

Great to have the Resrvations list back.

In fact you can access messages directly if you click on the elipsis ... symbol to the right of the Details button, which will give you access to a menu that, amongst other things, lets you go directly to the messages of the selected reservation.

A brilliant improvement over previous versions!

[Janus1]

Absolutely amazing. Totally love it. 

Owner of Sargas Villa, Serrana Villa & Sapphire Apartments

Janus [Surname hidden]

[Maulie0]

Thank you the new reservation page looks much more concise clear. Very easy to work with.

It would be good it the profile picture of the guest can be included too.,  like the earlier one.

Maulie.

[Deborah82]

Fantastic upgrade. Thank you Airbnb.

Now, if you can apply the filtering to the email page, that’d be another great update.

Thanks in advance. 

[Roy0]

Hello gang,

I think I'm going crazy or I'm very particular, one obvious feature for me that I'm still puzzled why hosts don't ask, it would be amazing to have the ability to filter by property, don't you want sometimes to just look at the messages from property 1 without seeing EVERY single message from your other 10 properties? maybe you know you were talking to someone in that property and you want to find him because some dates opened up and fit him perfectly, why do you have to see EVERY single chat thread/reservation? Another obvious one to me is the ability to keyword search, lets say I knew I talked a few months back to Keith, I seem to remember it's in property 5, so I filter in property 5 and keyword search for Keith and wammmm! I contact Keith in about 10 seconds and let him know that we talked about a booking a couple of months back, I can accept his booking now if he's still looking, under the current inbox how long will it take you to find Keith? Chances are you might give up halfway out of frustation! this is by far my biggest complaint with the inbox the value for productivity is HUGE, am I crazy? no one seems to want this.

[Bill287]

I have a request:

in the payout specifics, it needs to include the name of the person who made the reservation. 

[MarkandLaura0]

It would be very helpful if I could see the cost charged per day.  It seems once a guest books for a few days all I can see is the total cost.  I’d like to be able to track the daily charge for future reference.  Thanks! 

[Patsy22]

Love the ability to message guests right from the same page. Would like to suggest that you add another option in the filter - to be able to separate out properties for those with multiple listing

Thank you!