@Huma0
First point: Transparency. FAIL.
@Catherine-Powell 's first video explained transparency was going to be addressed. Nothing of the sort! If you, a seasoned host cannot understand this, then something is drastically wrong.
You will note that my previous statement stands un-challenged:
So to be completely clear and transparent about this... The post 14th March contracts are no protection from Covid cancellations because a guest can "attest" they are ill for a full refund - without a shred of evidence.
I could list the benefits this brings for Airbnb and how it helps their cashflow by converting cash into travel vouchers and penalises hosts, but why? It's been said many times before and does get rather tedious.
The fact is; Nothing has changed. After the change of contracts to include Covid-19 in new contracts where before it was non-existent has changed nothing. Airbnb just decided it would allow guests override their responsibility of obtaining travel insurance against that known risk and let hosts continue shouldering the liability rather than let guests attempt to obtain refunds via their card payment companies - which would remove cash from Airbnb by way of clawbacks. So they thought it would be a good idea to let guests cancel by just saying they couldn't travel because of Covid. Now they need to say that they have Covid. The level of difference in evidence for such is ZERO.
On May 1st, here on the CC an Airbnb employed Customer Services agent posted, that in order to secure a refund, all a guest needed to do was "write on a piece of paper that you cannot travel due to COVID-19 and will get a full cash refund automatically" Today, all a guest needs to say "attest" is that they are ill with Covid :
@Huma0
Can anyone explain what is new about it?
Nothing.