@Jenn8
@Stephanie @Catherine-Powell @Emilie
Hi Guys,
As the superhost notification just came through I thought I chuck a plea into this thread although I have mentioned this on another thread:
Since the update in May, guests don’t see my Superhost badge on the page of listings results when a search is performed. Having raised this with customer service (when the update was implemented) this is because I have a “Rare find” tag on my listings and this takes priority over “Superhost”.
Guests don’t know this quirk of the platform and when they see a listing tagged with “Superhost” next to mine without the tag they will naturally assume that I am not a superhost. Really the platform design does not make sense here.
Can i suggest these alternatives:
1. Show both.
2. Prioritise “Superhost” rather than “Rare find”. Surely it is more important to guests than the fact that the listing is frequently booked.
3. Give hosts the option of which they would rather display on their listings.
4. Give guests the option of which they would rather see displayed.
4. Create a tag with “Superhost/rare find”.
5. Get rid of “Rare find” altogether if both can’t be displayed.
Any of these options would I think be more appropriate that the current design.
Many thanks in advance for your help,
Kevin