Airbnb exists to create a world where anyone can belong anywhere. This means every member of our community should feel valued and respected. We understand people may have diverse opinions, but it’s important to express them with kindness and understanding...
(Last updated 3 May, 2023)
It is important to know that the Community Center is part of the Airbnb platform and Airbnb’s Terms of Service , Privacy Policy and Community Policies, including the Non Discrimination Policy apply to your use of the Communit...
Airbnb fosters connection and belonging by embracing inclusion and respect regardless of a person's background or identity. As members of the Airbnb community, these are values that we all have a responsibility to uphold and protect.
To foster a space ...
Our Hosts are the heart and soul of Airbnb. Listening to you is central to our work, and it is your feedback that led us to update our Host protection programs and create AirCover—top-to-bottom protection, free for every Host, only on Airbnb.
You’ve ...
Latest reply by
Stephen1004
Hi folks, i'm excited to let you know about the new beta we enabled in your host account today designed to make it easier to share recommendations with your guests in messaging.
It's creatively called "Share recommendations" and is accessed from the "+"...
Latest reply by
Alessandra18
Back in May, we rolled out over 100 upgrades to improve every aspect of the Airbnb service. Today, with the Airbnb 2021 Winter Release, we’re introducing over 50 more updates and improvements that make it easier to host and support the changing needs o...
Latest reply by
Leonie’s-Luxe-Flats0
Have your say on short-term rental rules in Europe.
Have you ever been confused about the regulations surrounding short-term rentals where you live? Or wanted a chance to share your opinion with key decision-makers? The European Commission has launch...
Latest reply by
Nils170
NickFormer Community ManagerLondon, United Kingdom
[Updated December 16, 2021]
If you have an active US listing, an active US payout method, or have a US country of residence according to our records, changes to IRS rules may affect your tax filing next year.
To ensure we receive this information, ...
Latest reply by
Moira135
Hi everyone,
I’m back to share a new Host Update that covers a topic I know is very important to you and your business: booking cancelations. This week, we’re announcing important updates to Airbnb’s extenuating circumstances policy, which reflect b...
Latest reply by
Danielle1096
You may have heard us announce recent improvements to our Community Support team: more customer service agents, who would have greater empathy and a more tailored response, working from refreshed, simpler policies. We’re also committed to reinvesting i...
Latest reply by
Eddie-And-Sandi0
Hi Folks,
In May 2021, we launched the Today tab for our core host community. We’re excited to extend that experience to our pro tools users. This is a new, cohesive homepage experience that brings the web and native experience together, with reservati...
Latest reply by
Rakesh36
Thanks for helping to shape the future of flexible living on Airbnb!
We'd like you to "take us with you" on your journey living on Airbnb. To help us step into your shoes and understand the key moments that impact your guest experience, you’ll create a ...
Latest reply by
Hendric14
Hi all,
In May, we introduced 100+ upgrades across our entire service. Below are some of the highlights, as well as a few more recent updates:
New Arrival Guide for an easier check-in
To provide guests with important check-in information upfront, w...
Latest reply by
Yui-Hei0