The reservation has been cancelled by the guest and not by the host. How can I solve this matter?

Respondido!
Plenitude0
Level 1
São Paulo, Brazil

The reservation has been cancelled by the guest and not by the host. How can I solve this matter?

Cancelado

04 de Novembro de 2016 - 06 de Novembro de 2016

 

Dear AirBnB,

 

The reservation above has been cancelled by the guest, since the requested house wasn't 

available on her dates.

Please we do need a solution for this case.

 

We look forward to hearing from you and thank you in advance.

 

Best Regards,

Márcia

$340 total
Melhor Resposta
Bárbara5
Level 10
Gramado, Brazil

Hi @Plenitude0

 

The guest Kianna canceled the reservation? So what do you need to solve? And just to explain, this is a space for hosts and guests to help each other (it´s not an official channel to talk to Airbnb).

 

Bárbara

Exibir Melhor Resposta no post original

1 Resposta 1
Bárbara5
Level 10
Gramado, Brazil

Hi @Plenitude0

 

The guest Kianna canceled the reservation? So what do you need to solve? And just to explain, this is a space for hosts and guests to help each other (it´s not an official channel to talk to Airbnb).

 

Bárbara

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