Account taken over by co-host

[Nicci14]

Hey guys, we had a co-host take over our account! She used our password to make changes and now we do not have any access and she has gone dark. We have spoken with Airbnb and they have offered no suggestions and told us we would have to resolve this ourselves. Any buddy have any ideas? We are willing to shut the account down as we have no incoming reservations currently so no guest would be affected.

[Helen3]

You seem to have fifteen listings attached to your profile @Nicci14 

if these are the listings change the password.

your cohost never needs your password to make changes to your listing . She can do it herself through being added as a cohost. 

im a little confused what you mean by the cohost taking over your account .