Hey guys, we had a co-host take over our account! She used our password to make changes and now we do not have any access and she has gone dark. We have spoken with Airbnb and they have offered no suggestions and told us we would have to resolve this ourselves. Any buddy have any ideas? We are willing to shut the account down as we have no incoming reservations currently so no guest would be affected.
Unfortunately we have not been able to resolve the issue. The "Co-Host", not only changed the password to log in but also changed the recover email. We are having a very difficult time getting AirBnB to even close the account. It's very frustrating as we have lost all control both the owner and myself.