After host app update cannot find critical insights info

Answered!
Amanda598
Level 1
Charlottesville, VA

After host app update cannot find critical insights info

Hi,

 

I have used my insights in the app to gauge finances by looking month to month the booked earning for past and future. 

Where is that with the update? This is critical for any business to estimate revenue in order to forecast. 

Top Answer
Jenny
Former Community Manager
Former Community Manager
Galashiels, United Kingdom

Hi @Amanda598 

 

Are you now able to access the information you need?

 

I thought I'd share this article which I thought might be helpful.

 

You should be able to access your insights through a tab on your account.

 

Hopefully this may be a glitch - please let us know if it works!

 

Jenny

-----

 

Please follow the Community Guidelines

View Top Answer in original post

4 Replies 4
Jenny
Former Community Manager
Former Community Manager
Galashiels, United Kingdom

Hi @Amanda598 

 

Are you now able to access the information you need?

 

I thought I'd share this article which I thought might be helpful.

 

You should be able to access your insights through a tab on your account.

 

Hopefully this may be a glitch - please let us know if it works!

 

Jenny

-----

 

Please follow the Community Guidelines

Jacky239
Level 2
Kalamazoo, MI

Today is May 23, I too Jenny noticed Insights tab missing recently is missing both on computer and phone apps.
Also, I recently had a past guest reach out and say they cannot find my listing.
https://airbnb.com/h/urban-foodforest

Jacky

@Jacky239 

 

Hosts who opted-in early are reporting it is under the 3lines menu icon/Insights/Conversion:

 

Joan2709_0-1748044504733.png

 

Perfect, thank you Joan!

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