After suspension airbnb claims they relisted but it is not found in any search results

Janet1616
Level 1
Panguitch, UT

After suspension airbnb claims they relisted but it is not found in any search results

My last guest reported a safety issue (my heater broke) and i provided quick proof of the heater being fixed and Airbnb removed the suspension and re-activated my listing within a few days. However, after the listing showed as active I can't find it at all in any search results even hovering over my address in the map. My property was normally on the first page of all search results and now it is as if it doesn't even exist. Does a temporary safety suspension affect the listing's display in the search results and how long and how would I fix it? 

2 Replies 2

@Janet1616 

I did a search for Jan 14-15 and found you on Page 1 in the 17th position...pretty good.

 

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Elisa
Community Manager
Community Manager

Hi @Janet1616 😊

 

Thank you for asking this question in the Community Center!

 

As Joan mentioned, your position is really nice. If you’d like to improve it further, don’t hesitate to read our helpful articles about ‌‌👉 How search results work.

 

Warm regards 🌻,

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