Due to my recent lack of time to manage my own property, I handed it over to a property manager. Since there are still pending reservations on my account, in order to avoid date conflicts and duplicate bookings with the property manager, I blocked off my dates. However, my property manager said he couldn’t list the property because the system flagged him for having a similar listing and requires 7 days to process.
I called Airbnb, and the customer service representative told me that blocking dates wasn’t sufficient; instead, I needed to unlist the property and wait until all existing reservations were completed before removing the listing entirely. They also assured me that this wouldn’t affect the property manager’s ability to list the property on their end. I followed Airbnb’s instructions accordingly.
Immediately afterward, I received devastating news: my property manager was permanently blocked from listing my property. I called Airbnb five or six more times, but no one could offer any help. Each time, I was told that the issue would be forwarded to the specialist team.
I also wrote an explanation letter, and my property manager did the same, but no one has been able to help us. The responses we received via email felt like automated replies
