Airbnb to VRBO Calendar not syncing properly

Erik1242
Level 2
New York, NY

Airbnb to VRBO Calendar not syncing properly

My VRBO doesn't seem to be importing my Airbnb calendar properly for 2023 bookings. My 2022 booking are syncing ok and blocking out my VRBO calendar as expected, but nothing for 2023 is coming through. As a result, I have had two double bookings on VRBO bc people on that site see my calendar as open even though I have Airbnb bookings. Anyone else experiencing these calendar syncing issues? VRBO customer support said it "appears to be a glitch for 2023 calendars". (you may want to check your calendars on VRBO to be sure it's not happening to you)

23 Replies 23
Lorraine3
Level 1
Cooper Landing, AK

I've had the exact same issue and I'm trying to sync my Airbnb calendars with my VRBO and the VRBO will not import the Airbnb calendar. I have gotten quite a few double bookings. I can't get hold of a VRBO rep for help. 

If you're experiencing issues with the synchronization of your Airbnb and VRBO calendars, there are several steps you can take to troubleshoot the problem:

  1. Check calendar settings: Verify that you have correctly set up the calendar synchronization feature on both the Airbnb and VRBO platforms. Ensure that the calendars are linked and that the proper permissions are granted for syncing to.

  2. Refresh calendar data: Sometimes, calendar syncing issues can be resolved by manually refreshing the calendar data. On both Airbnb and VRBO, try refreshing the calendar view or clicking on a "Sync" or "Update" button to fetch the latest data from the connected platforms.

 

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Kurt278
Level 2
Racine, WI

I’m going through the same thing now with my listing. I had to block the dates on VRBO that i know are reserved on airbnb so nobody else books 

Tony42
Level 2
Carlsbad, CA

I had a double booking between AirBnb and VRBO recently on Jan. 14, 2023. It was over 24 hours later the booking came in on VRBO because my calendars did not sync automatically. Generally the calendar sync works as intended but VRBO does seem to have occasional technical difficulties and they don't really seem to care about the inconvenience it causes a guest when you have to cancel on them. I like the idea of turning off instant booking on VRBO as I can no longer trust them. I've had about 1000 reservations between the 2 platforms over the past 9 years. I used to be about 50/50 with the number of bookings I get between AirBnb and VRBO,  and both have their problems, so you just have to figure out your own solutions to work around issues like these.

It’s happening right now and there have been times where it takes a long time to sync

Elaine701
Level 10
Balearic Islands, Spain

@Erik1242 

 

It's a common problem with VRBO. I've resolved to quickly checking the VRBO calendar after every booking from another platform. Other platform bookings often don't show up on the VRBO calendar, so I just enter it manually. 

 

Having said that, I haven't had a booking from VRBO in over a year, so it probably doesn't matter. 

 

I think the booking problem with VRBO is just that Airbnb runs circles around them and books everything up before VRBO has a chance. I suspect that if I blocked Airbnb dates, I'd start getting a few bookings from VRBO. But I'm not very happy about all their hidden charges, so I'll stick with the others for now. 

 

Still, our VRBO listing shows up on page 2 or 3 in a Google search, so it's free promotion, even if nobody books it. 

Bien817
Level 2
Ripon, CA

Yes this is happening to me as well. I had to cancel a VRBO booking and of course, guest was very upset. It was syncing fine until it hit January. 

Lisa620
Level 2
Houston, TX

not able to import dates in 2024 from airbnb.  have tried all the suggestions in this thread.  still not working

I am trying to synch my property between VRBO and Airbnb, I was successful in importing my VRBO calendar to Airbnb but not the other way, VRBO says it is having problems importing the calendar.  When I looked, it seemed that VRBO truncated the URL from Airbnb.  I appended the missing characters in the box to import but it did not work either.  Any suggestions?

@Erik1242 @Sandra5028 @Janice-and-Dennis0 @Lori2674 @Soren12 

You might need to delete your calendar links and re-enter them. This worked for me.

AirBnB was blocking out all of 2023, it said VRBO was blocking it. VRBO calendar was not blocking anything. Had to delete the link on AirBnB, got to VRBO, get a new export link, and paste again into AirBnB. This got rid of the block.

Bien817
Level 2
Ripon, CA

I tried this and it synced with current info. But once changes were made, it would not sync again. 

 

This is happening to me as well. I've had 2 double bookings in February and it was not a fun experience. Does anyone recommend a third party hosting platform that hasn't had any double booking issues??

Kurt278
Level 2
Racine, WI

Have you found a 3rd party calendar syncing platform? I’m having this same issue now also

I have multiple units on one property and when one rents or books, it blocks those dates on all my units which are separate Prop ID#'s costing $thousands in lost bookings.

Janice-and-Dennis0
Level 2
New Buffalo, MI

Yes this is happening to me as we speak. Airbnb is blocking dates on its own and not showing on VRBO calendar and vice versa neither platform really seems to care I've had multiple double bookings

Lori2674
Level 1
Fincastle, VA

I have had to suspend (hide) my entire property on VRBO due to this problem. The calenders do not sync and I've had a guest show up at a property that was occupied by Airbnb guest! They were in town, lost without a place to stay. 😞

Soren12
Level 1
Los Angeles, CA

MY VRBO calendar show ABB Bookings that are NOT there. And I can't make the days available in VRBO (as it say it should be fixed on the ABB site)

 

same here. Having anxiety thinking there will be another double booking

Janice-and-Dennis0
Level 2
New Buffalo, MI

Same here.

Erik1242
Level 2
New York, NY

Thanks Lorna. Yes. All future dates for both Airbnb and VRBO.

 

I used to do all the calendar sync manually but finally broke down and started importing calendars because I have another full time job and family and etc etc and it has been a lifesaver. 

 

Now, for whatever reason, VRBO can't see any Airbnb bookings past Jan 1 2023 and I ended up with 3 double bookings that I had to cancel and then turned off instant booking. This is a disaster for me.

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